Responsibilities
- Manage and grow new and existing relationships within key customer accounts by understanding their business structure, decision makers, and ongoing needs.
- Maintain updated records of account history, activities, and opportunities while consistently identifying and pursuing new prospects.
- Drive sales performance by meeting monthly, quarterly, and annual targets across the full suite of solutions, including Managed Print Services, Production Printers, Managed Content Services, Managed IT Services/ Business Solutions.
- Analyse account potential through white-space mapping to ensure full coverage and uncover opportunities for cross-selling and upselling.
- Build and nurture a healthy sales pipeline through face-to-face engagements, calls, written communication, and social platforms to create strong funnel momentum.
- Lead large-account selling efforts, collaborate with internal teams, and engage confidently with senior stakeholders and C-level executives across client organisations.
- Manage the end-to-end tender process, from strategy to proposal preparation, to maximise win rates.
- Ensure strong client retention by providing consistent after-sales support, while delivering timely updates to management on account status, pipeline movement, and sales outcomes.
Requirements
- Possess at least an diploma or degree, with at least 1 year of relevant experience in a similar customer-facing sales or account management role.
- Highly driven, resilient, and results-focused, with a strong passion for customer engagement and service excellence.
- Strong communication and presentation abilities with a good command of English.
- Excellent interpersonal skills, able to build trust and maintain long-term relationships with clients at various levels.
Please submit your updated resume in Word format by using the Apply Now Button.
Email resume to ken.ng@peopleprofilers.com
People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724
http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398