Business Development Executive (Merchant Acquisition)

Manpower Staffing Services (S) Pte Ltd - Head Office; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A staffing services company in Singapore is seeking a Field Operations Specialist to conduct on-site visits to verify QR code displays and ensure smooth merchant activation. The ideal candidate has 1-3 years of experience in field operations or merchant support, with good communication skills. This role involves outdoor work and engagement with diverse merchants to enhance payment solutions.

Qualifications

• 1-3 years of experience in field operations, merchant support, or retail tech enablement.
• Familiarity with QR payment systems, POS terminals, or fintech products is a plus.
• Good interpersonal and communication skills; able to engage with merchants from diverse backgrounds.

Responsibilities

• Conduct on-site visits to verify QR code display and terminal functionality.
• Support post-sales merchant activation and ensure proper usage of solutions.
• Perform wallet and QR display audits; troubleshoot on-site issues.

Skills

Field operations

Merchant support

Communication skills

Job description

Responsibilities

• Conduct on-site visits to merchants in assigned districts to verify QR code display, signage, and terminal functionality.
• Support post-sales merchant activation and ensure proper usage of cross-border payment solutions.
• Perform wallet and QR display audits; troubleshoot on-site issues and escalate technical problems when necessary.
• Engage with merchants to collect feedback, usage data, and identify interest from nearby businesses.
• Assist in light business development by identifying and reporting potential new merchant leads.
• Coordinate with internal teams to ensure smooth merchant onboarding and issue resolution.
• Maintain accurate records of field visits, merchant status, and follow-up actions.

Requirements

• 1-3 years of experience in field operations, merchant support, or retail tech enablement.
• Familiarity with QR payment systems, POS terminals, or fintech products is a plus.
• Good interpersonal and communication skills; able to engage with merchants from diverse backgrounds.
• Comfortable with outdoor/roaming work; able to travel across assigned districts.

Liu Zhiling EA License No.: 02C3423 Personnel Registration No.: R24123923

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