Business Development Executive

EMPLIFI PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading e-commerce enabler in Singapore is seeking a Business Development Executive to drive revenue and manage client relationships. The ideal candidate will have proven sales experience and strong interpersonal skills to enhance customer satisfaction. You'll be responsible for achieving sales targets and reporting on performance. This role offers the opportunity to contribute to the digital transformation of local SMEs.

Qualifications

• Proven track record in sales and meeting KPIs.
• Strong interpersonal skills to build client relationships.
• Ability to identify and resolve customer issues effectively.

Responsibilities

• Drive personal sales performance to achieve targets.
• Improve customer experience by resolving issues.
• Report sales strategies and figures to management.
• Manage and nurture customer relationships.

Skills

Sales experience

Relationship building

Problem-solving

Job description

About Us

Innovative Hub (IH) is an e-commerce enabler founded in 2016, offering a wide range and effective services to SMEs.

As the official Global Service Partner of Alibaba.com in Singapore, IH has served more than 1,000 local SMEs, transforming and digitalising their traditional business onboard Alibaba.com.

IH enables businesses to sell globally through digitalisation and delivers innovative applications like Digital Marketing Services, Cross Border Ecommerce Solutions, TikTok Live, XiaoHongShu Shop, and offline Business Matching Services to companies specialising in e-commerce platforms for them to go beyond traditional business practices.

The Role

The Business Development Executive plays a crucial role to Innovative Hub’s business. He/She is the revenue driver and is one of the moving parts responsible for the success of the business.

The ideal candidate is an experienced sales personnel with an ability to foster and build new relationships with clients.

Job Description

• Sales Performance: Responsible for personal financial performance & achievement of desired KPIs such as sales target and sales growth.
• Continuous Improvement: Devise ways of improving the customer experience, including resolving problems and complaints.
• Reporting: Reporting to management on personal plans and strategies; reporting to management personal sales figures.
• Relationship Management: Manage relationships with customers.