Business Continuity Manager (Data Centre)

NCS Pte Ltd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A prominent technology firm in Singapore is seeking a Business Continuity Management (BCM) Consultant. The role involves managing Business Continuity and Disaster Recovery services for the Data Centre. Candidates should have a Bachelor's degree and over 3 years of relevant experience. Strong analytical and communication skills are essential, as well as familiarity with BC/DR standards. This position offers the opportunity to work in a dynamic environment focused on organizational resilience and client satisfaction.

Qualifications

• 3+ years of experience in BC/DR, risk management, or a related discipline.
• Experience in a Data Centre Environment.
• Strong knowledge of BC/DR standards and frameworks.

Responsibilities

• Implement and manage BC and DR frameworks and services.
• Lead support team members delivering services.
• Manage customer relationships during project delivery.

Skills

BC/DR Knowledge

Risk Management

Communication Skills

Analytical Skills

Education

Bachelor’s degree in Business Administration, IT, Risk Management

Tools

BC/DR Software

Job description

Overview

As a Business Continuity Management (BCM) Consultant, you will manage Business Continuity & Disaster Recovery Services Work. You will be involved in developing, implementing, and maintaining Business Continuity (BC) and Disaster Recovery (DR) programs for the Data Centre. This role requires a proactive professional capable of analyzing risks, creating response strategies, and collaborating with cross-functional teams to ensure organizational resilience in the face of potential disruptions.

What you will do

• Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices.
• Lead the support team members that are key to the successful delivery of the services
• Manage change to service projects’ scope and schedule to maintain customer satisfaction.
• Understand clients’ business environment and challenges. Applies knowledge to address clients’ issues.
• Apply information gathering methods, tools and techniques, which are appropriate to the information required and sources available e.g. focus groups, structured interviews, design of questionnaires/surveys, observation, statistical analysis, etc.
• Observe and analyse information to identify trends and issues, identify root causes to problems, employ structured approaches to generate ideas, evaluate and select actions. Recommends courses of action that are supported by sound rationale, objective facts and research.
• Craft clear, well organised reports/messages/papers and bringing out the value to the customer.
• Manage customer relationship during the projects deliveries through strong governance and communications skills.
• Provide pre-sales support for Request For Proposals by sizing delivery cost, writing of proposals, customized response for bid questions and presentation on Service Projects Implementation to potential customers.
• Ensure that customer projects are completed to a high quality and to the customer’s satisfaction.
• Manage and maintains Recovery Centre’s certifications and audits requirements

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Risk Management, or a related field.
• 3+ years of experience in BC/DR, risk management, or a related discipline.
• Experience in a Data Centre Environment
• Strong knowledge of BC/DR standards and frameworks (e.g., ISO 22301,etc.)
• Proven experience conducting BIAs, risk assessments, and plan development.
• Familiarity with crisis management frameworks and incident response protocols.
• Excellent communication and interpersonal skills, with the ability to work across all levels of an organization.
• Proficient in BC/DR software and tools.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.