Business Analyst (Trade Finance)

A-IT Software Services Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A prominent technology and consulting company is seeking a candidate with at least 6-8 years of experience in banking or consulting. This role involves managing stakeholder relationships, developing high-level solutions, and ensuring successful change implementations. A Bachelor’s degree in engineering, business, or finance is required along with strong analytical and communication skills. The position is based in Singapore.

Qualifications

• Minimum 6-8 years of relevant banking and/or consulting experience.
• Strong business domain knowledge in banking (Trade Finance).
• Understanding of technology and operational processes across functions/departments.

Responsibilities

• Acts as a trusted advisor for business for all new business demands.
• Develop high-level solution to illustrate feasibility of achieving target business outcomes.
• Collaborate with cross-functional teams to define/clarify requirements.

Skills

Stakeholder Relationship Management

High Level Solutioning

Change Implementation Planning

Managing RUN

Sustainable Improvements

Analytical and problem solving skills

Outstanding communications skills

Education

Bachelor’s degree in engineering/business/finance or equivalent

Job description

Key Responsibilities

• Stakeholder Relationship Management
  a. Acts as a trusted advisor for business for all new business demands requiring technology or operations enablement / solution
  b. Prioritize business requests and co-create Business Roadmap with business segments
  c. Supports Biz T&O Head for project pipeline, pre-project planning activities, QR prioritization
  d. Supports effective business change by building relationships with business leaders, technology and operational business partners

• High Level Solutioning
  a. Develop high-level solution to illustrate feasibility of achieving target business outcomes
  b. Aligning high-level solution with organizational technology roadmap and strategy working in consultation with enterprise architecture and business technology services teams
  c. Work effectively with the business users and internal technology teams to ensure all aspects of the business requirement is defined and analysed
  d. Initiate the implementation plan for Group T&O projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.

• Change Implementation Planning & Management
  a. Undertake scoping and evaluation of new initiatives. Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
  b. Collaborate with cross-functional and technical teams including business analysts, solution architect, business technology services teams, and testing teams to define/clarify requirements
  c. Work with business technology services team on the smooth delivery of the solution
  d. Review Test Scenarios, help plan and support the user acceptance testing and help address any issues. Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
  e. Spot potential problems, recognize the risk impact and propose risk mitigation strategies.

• Managing RUN
  a. Manage the communication and regular updates to business stakeholders on ‘critical’ production incidents and problems impacting customer and business operations
  b. Regular review with business on system stability, responsiveness, production incident, problem tickets including identification of root cause.
  c. Track for continuous improvement. Ensure early identification and resolution of challenges impacting BAU systems.
  d. Monitoring the fulfilment of service levels between GTO and the business segments and highlighting required actions to close gaps where needed

• Sustainable Improvements
  a. Build a sustainable process for measuring benefits to ensure T&O resources are aligned to business initiatives which provide the highest ROI.
  b. Improve systems by studying current practices; designing modifications.

Key Requirements

• Minimum 6-8 years of relevant banking and/or consulting experience
• Strong business domain knowledge in banking (Trade Finance)
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player
• Familiar with change management processes and project management fundamentals
• Outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Bachelor’s degree in engineering/ business/ finance or equivalent

Technical Skills

• Trade Finance prior experience
• Preferably with technical IT related skills
• Adaptable, Eager to learn, Great team player

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i’s PDPA.”