Responsibilities
- Collaborate with clients to understand business processes and gather requirements.
- Translate business needs into functional specifications, user stories, and process flows.
- Liaise between business users and technical teams to support solution design.
- Perform gap analysis and recommend enhancements or solutions.
- Create and maintain comprehensive functional documentation.
Testing & Quality Assurance
- Develop and execute test plans, scenarios, and cases based on business requirements.
- Conduct system, integration, UAT, and regression testing.
- Manage the defect lifecycle: raise, track, and retest fixes.
- Ensure solutions meet business needs and quality standards.
- Facilitate UAT with users and obtain sign-offs.
Project Delivery & Support
- Assist in deployment and post-go-live support activities.
- Participate in Agile ceremonies such as sprint planning, stand-ups, and retrospectives.
- Provide input for effort estimation and timeline planning.
- Collaborate with cross-functional teams across geographies.
Requirements
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field.
- 1–2 years of experience in Business Analysis or a similar functional role.
- Familiarity with SDLC, Agile, or Waterfall methodologies.
- Proficiency in tools such as JIRA, HP ALM, TestRail, or equivalent.
- Skilled in Microsoft Office, especially Excel (formulas, pivot tables, data analysis) and PowerPoint (executive-level presentation design).
- Ability to thrive in a fast-paced, team-oriented environment.
Interested Applicants, please email your resume to rupa.kankariya@manpower.com.sg (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.