Business Analyst (KYC/AML)

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading staffing services provider in Singapore is looking for a skilled Business Analyst to facilitate effective workshops and define project requirements, focusing on banking and financial services. The ideal candidate has at least 7 years of experience, with substantial exposure to AML and KYC. Strong analytical, documentation, and stakeholder management skills are essential. This role involves supporting change management and user acceptance testing.

Qualifications

• At least 7 years of relevant experience as a Business Analyst.
• Experience in the banking sector with exposure to AML and KYC.
• Solid understanding of the software development lifecycle.

Responsibilities

• Identify organizational challenges during the project lifecycle.
• Define requirements in collaboration with stakeholders.
• Support user acceptance testing during solution rollout.

Skills

Stakeholder management

Analytical skills

Documentation

Technical proficiency

Communication skills

Education

Bachelor’s degree in computer science or equivalent

Tools

Confluence

JIRA

Job description

Role Summary

The primary purpose of this role is to enable change within an organizational context by supporting better decision-making through the definition of needs and business requirements. This includes supporting delivery, user acceptance testing (UAT), and change management, while working independently on fast-paced projects and/or enhancements across a range of project portfolios.

Key Responsibilities

• Identify organizational challenges and opportunities by consulting with business representatives during the idea generation and framing stages of the project lifecycle or enhancement initiation, ensuring high-level business requirements are gathered.
• Plan and coordinate business analysis activities and assess the progress of analysis and estimation efforts.
• Facilitate effective workshops by understanding stakeholders’ work environments and distinguishing between their needs and wants.
• Define requirements for projects and/or enhancements in collaboration with stakeholders and delivery teams.
• Perform decision and gap analyses between business requirements and stakeholder needs.
• Provide technical advice to the business and support technology delivery by clarifying requirements, current system functionality, workflows, and process design.
• Support user acceptance testing and change management activities during solution rollout.
• Plan and produce high-quality communications that are clear, concise, and tailored to stakeholder preferences.

Job Requirements

• Bachelor’s degree in computer science or any equivalent
• At least 7 years of relevant experience as a Business Analyst, including 4 years in the banking sector with exposure to AML and KYC.
• Relevant qualifications in Information Technology, Business, or related fields.
• Significant experience in a digital/technology-focused business analysis role.
• Experience working on technology projects within the banking or financial services industry, preferably in Risk & Compliance (e.g., KYC, AML, CDD, Fraud Management).
• Proven experience managing change requests and enhancements, with excellent client management skills to ensure timely delivery.
• Solid understanding of the software development lifecycle.
• Technical proficiency with systems, software, databases, and tools such as Confluence and JIRA.
• Excellent analytical skills with the ability to interpret information, identify patterns and trends, and inform decisions and solutions.
• Demonstrated ability to collaborate effectively with stakeholders, build good professional relationships, and influence outcomes.
• Excellent documentation skills for business requirements.
• High attention to detail, with the ability to identify errors or inconsistencies quickly.
• Excellent verbal and written communication skills, capable of engaging with stakeholders at all levels with clarity and impact.

Thank you for your interest!

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Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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