Business Analyst (Government Projects)

SIMPLE SOLUTION SYSTEMS PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A technology solutions provider based in Singapore seeks an experienced Business Analyst for a contract position. The role involves driving product outcomes through data analysis and market research, as well as collaborating with product teams. Ideal candidates will have 5 years of experience in Agile project environments, a PMP certification, and knowledge of ServiceNow. Strong communication skills are essential.

Qualifications

• 5 years’ experience as a Business Analyst delivering solutions on Agile projects.
• PMP certification or hands-on project management experience.
• Exceptional communication skills to influence stakeholders.

Responsibilities

• Drive measurable product outcomes by turning data into actionable recommendations.
• Perform market research to define the problem space and quantify the opportunity.
• Run user interviews and synthesize insights to shape a clear problem statement.

Skills

Agile project management

Data analysis

Communication skills

Education

Degree/Diploma in IT or Business

Tools

ServiceNow

Job description

Overview

Your challenge:

• Drive measurable product outcomes by turning data into actionable recommendations.
• Perform market research to define the problem space and quantify the opportunity.
• Review current solutions to surface differentiation opportunities and potential synergies.
• Run user interviews and synthesize insights to shape a clear problem statement.
• Establish success criteria, select the right metrics, and build dashboards to monitor them.
• Assess post‑launch performance to pinpoint improvement areas and next iterations.
• Evaluate change requests for impact, validating scope, effort, and resource needs.

What we are looking for

• 5 years’ experience as a Business Analyst delivering solutions on Agile projects.
• Holds a PMP certification or has demonstrable hands‑on practice applying project management disciplines.
• Working knowledge of ServiceNow, including familiarity with core modules and platform capabilities.
• Degree/ Diploma in an IT related field or Business related fields
• Demonstrated track record of gathering, synthesizing, and interpreting data to produce actionable insights.
• Exceptional written and verbal communication, with the ability to pitch ideas and influence diverse stakeholders.
• Full lifecycle experience collaborating with product teams to design, build, and launch products.
• Thrives under pressure, works independently, and prioritizes effectively to meet tight deadlines.

This is a Contract Position (renewable)