Business Analyst (Finance Systems & Billing)

Avepoint; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading data solutions provider in Singapore is seeking a Business Analyst to support software development requirements. The ideal candidate has a degree in Computer Science or Engineering and experience in requirements gathering and business process documentation. Strong analytical and project management skills are essential. This role offers the chance to collaborate with various stakeholders and help ensure project success.

Qualifications

• Professional experience in analyzing and documenting business processes.
• Proven experience with requirements gathering, analysis and producing documentation.
• Familiarity with end-to-end billing workflows.

Responsibilities

• Elicit requirements for software development.
• Document, analyze and evaluate gathered requirements.
• Translate technical information into business language.
• Collaborate with developers and subject matter experts.
• Support project manager and team members in planning deliverables.

Skills

Requirements gathering

Analytical skills

Project management

SAP Finance

Microsoft Office Suite

Education

Degree in Computer Science, Engineering, or related field

Tools

SAP

Job description

Overview

AvePoint is seeking a Business Analyst with enterprise software solutions experience to join us in our Client Services division.

AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate with confidence. Over 25,000 customers worldwide rely on the AvePoint Confidence Platform to prepare, secure, and optimize their critical data across Microsoft, Google, Salesforce, and other collaboration environments. AvePoint’s global channel partner program includes approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com.

Responsibilities

• Elicit requirements for software development.
• Document, analyze and evaluate requirements gathered. Deliverables include Functional Requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs.
• Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences.
• Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project.

What We Are Looking For

We seek individuals who are agile, passionate, and collaborative—those who bring fresh ideas and are eager to learn, grow, and make an impact.

To succeed in this role, you should have:

• Degree in Computer Science, Engineering, or a related field.
• Professional experience in analyzing and documenting business processes and software development requirements.
• Proven experience with requirements gathering, analysis, and producing As-Is and To-Be documentation.
• Strong analytical and project management skills, with the ability to interpret business needs and translate them into system and operational requirements.
• Familiarity with end-to-end billing workflows, including instalments, refunds, and rebill processes.
• Understanding of accounting entry generation, including revenue recognition, refunds, reconciliation, and write-offs.
• Experience with SAP Finance preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to manage multiple initiatives simultaneously.
• Experience supervising junior associates will be an advantage.

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