Business Analyst - Asia Marketing (Contract)

MetLife; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading financial services company in Singapore is seeking a detail-oriented Business Analyst to bridge business and technical teams. You will gather requirements, analyze data, and help improve business processes. Candidates with a Bachelor's degree and experience with data analysis tools like SQL and Tableau are preferred. Strong communication and problem-solving skills are essential. This role offers an opportunity to influence business strategy and efficiency.

Qualifications

• Bachelor's degree in business administration, Information Systems, Computer Science, or a related field.
• Strong knowledge of data analysis and visualization tools.
• Familiarity with project management and development methodologies.

Responsibilities

• Gather, analyze, and document business requirements from stakeholders.
• Create and maintain documentation of business processes and workflows.
• Collaborate with cross-functional teams to ensure alignment on project goals.

Skills

Data analysis and visualization tools

Stakeholder management

Problem-solving

Process modeling

Communication skills

Analytical thinking

Education

Bachelor's degree in business administration

Information Systems

Computer Science

Tools

Microsoft Excel

SQL

Tableau

Power BI

Job description

We're looking for a detail-oriented and proactive Business Analyst to join our team. In this role, you will be the crucial link between our business unit, country marketing/analytics team and our technical teams, helping to translate strategic goals into actionable requirements. You'll play a key part in improving our business processes, systems, and products by using data-driven insights. If you are passionate about solving complex problems and driving efficiency, we want to hear from you.

Key Responsibilities -

• Requirements Elicitation & Analysis: Gather, analyze, and document business requirements from stakeholders
• Process Modeling: Create and maintain documentation of business processes, workflows, and system requirements to provide clarity for all teams
• Stakeholder Management: Collaborate with cross-functional teams, including developers, project managers, and senior leadership, to ensure alignment on project goals and deliverables.
• Problem-Solving: Identify business issues, analyze root causes, and propose innovative solutions to improve efficiency and productivity.
• Data Analysis: Utilize data analysis tools to derive insights, create reports, and support data-driven decision-making.
• Documentation & Reporting: Prepare clear and concise reports, presentations, and other documentation to communicate findings and progress to stakeholders.

Skills and Qualifications Required:

• Bachelor's degree in business administration, Information Systems, Computer Science, or a related field.
• Strong knowledge of data analysis and visualization tools (e.g., Microsoft Excel, SQL, Tableau, Power BI).
• Familiarity with project management and development methodologies (e.g., Agile, Scrum).
• Excellent written and verbal communication skills, with the ability to translate technical concepts to non-technical audiences and vice versa.
• Strong analytical, critical thinking, and problem-solving skills.
• Proven ability to manage stakeholder expectations and build strong professional relationships.