Business Analyst (1 Year Contract)

Prudential Assurance Company Singapore; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

Prudential Assurance Company Singapore is seeking a Product Delivery Business Analyst (Associate Manager/Manager) in Singapore. The successful candidate will be responsible for managing product launches, ensuring quality and compliance, and collaborating with stakeholders. Candidates should have at least 5 years of experience in the insurance industry, strong project management skills, and a solid educational background. The role emphasizes delivery ownership, critical thinking, and mentorship within the team.

Qualifications

• At least 5 years of relevant working experience in the insurance industry.
• Experience in managing or leading projects is a strong advantage.

Responsibilities

• Support and monitor end-to-end delivery of new product launch initiatives.
• Lead product launch discussions with stakeholders.
• Proactively identify and manage delivery risks.
• Accountable for User Acceptance Testing (UAT) planning and execution.
• Ensure adherence to product launch SOPs and compliance requirements.

Skills

Project management and coordination skills

Analytical and critical thinking

Stakeholder engagement capabilities

Education

GCE ‘A’ Levels or equivalent

Job description

Product Delivery Business Analyst (Associate Manager / Manager)

This role partners closely with cross‑functional stakeholders to ensure products are delivered on time, with quality, and in compliance with established governance and standards. You will be accountable for key product launch deliverables, from requirements definition through user acceptance testing and post‑deployment verification, and may be assigned ad‑hoc initiatives that contribute to continuous improvement and organisational value.

Job Responsibilities

• Support and monitor end‑to‑end delivery of new product launch initiatives, ensuring timely implementation with high quality.
• Lead product launch discussions with stakeholders, providing direction and proposing solutions aligned to business objectives.
• Collaborate with stakeholders to prioritise scope and changes, ensuring agreed launch timelines are not compromised.
• Proactively identify, manage and escalade delivery risks and issues with clear recommendations.
• Lead the documentation of business requirements, solution designs and business rules with clarity and completeness.
• Discuss, evaluate and align alternative solutions with Technology and relevant stakeholders.
• Review and validate requirements to ensure readiness for development, testing and implementation.
• Translate and review business requirements into comprehensive test scenarios, conditions and expected results for User Acceptance Testing (UAT).
• Accountable for UAT planning, execution, coordination and sign‑off, ensuring proper documentation.
• Track outstanding defects and work closely with Technology teams to ensure timely resolution within agreed timelines.
• Organise, prepare and lead defect checkpoint discussions to drive accountability and closure.
• Perform post‑deployment verification.
• Develop, review and maintain SOPs, training materials and user guides.
• Lead or facilitate stakeholder training sessions where required.
• Identify and drive opportunities for continuous improvement and delivery efficiencies.
• Ensure strict adherence to product launch SOPs, governance frameworks and compliance requirements.
• Coach, guide and mentor team members to support continuous learning and professional growth.
• Provide oversight and quality assurance on team deliverables to ensure consistency and adherence to standards.
• Promote a strong delivery culture focused on ownership, collaboration and accountability.

Competencies & Personal Attributes

• Strong delivery ownership with the ability to manage multiple priorities in a fast‑paced environment.
• Confident decision‑maker with sound judgement and problem‑solving skills.
• Strong analytical, critical thinking and stakeholder engagement capabilities.
• Hands‑on and balances execution with oversight.
• Project management and coordination skills.

Working Experience

• At least 5 years of relevant working experience in the insurance industry.
• Experience in managing or leading projects is a strong advantage.

Education

• GCE ‘A’ Levels or equivalent, or relevant professional qualifications.

Prudential is an equal opportunity employer. We provide equality of opportunity and benefits for all who apply and work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part‑time / fixed‑term work, or any other status protected by applicable law. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.