Business Analyst

UBS; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading global wealth management firm in Singapore is seeking a Business Analyst to optimize the client lifecycle through the OnePass initiative. The role involves stakeholder engagement, process analysis, and supporting product rollout. Candidates should have 5-7 years of relevant experience in financial services and strong communication skills. This position emphasizes collaboration and adaptability within a dynamic team environment.

Qualifications

• 5-7 years of experience in business analysis or project management, preferably in financial services.
• Understanding of COO functions and digital transformation principles.
• Strong communication and presentation skills.

Responsibilities

• Collaborate with stakeholders to define and validate business cases.
• Analyze and document current business processes for improvements.
• Collect and analyze data for strategic decisions.

Skills

Business analysis

Project management

Operational change

Communication

Problem-solving

Collaboration

Adaptability

Job description

Your role

Are you highly organized with a sharp eye for detail? Do you take pride in delivering seamless, high-impact client experiences? Are you energized by the opportunity to simplify complex processes and drive automation that makes a real difference? We're looking for someone like that to shape the future of end to end client lifecycle and operational excellence through the OnePass initiative. Role coverage:

• Business Case Development: Collaborate with stakeholders and producers to define and validate business cases for OnePass deliverables
• Process Analysis: Develop in-depth understanding and document current business processes, identifying pain points and opportunities for improvement
• Stakeholder Engagement: Act as the voice of business interests within cross-functional teams, facilitating discussions and aligning requirements with key users and senior stakeholders
• Data-Driven Decision Support: Collect, clean, and analyze data to support strategic decisions and product iterations
• Product Rollout & Success Metrics: Support the development of rollout plans and define OKRs to measure post-implementation success
• Documentation & Testing: Prepare detailed business requirements, test plans, and coordinate user acceptance testing to ensure quality delivery
• Agile Collaboration: Work closely with Stakeholders and Delivery teams to manage backlogs, prioritize sprints, and ensure timely delivery of enhancements

Join us

At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We're dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That's why collaboration is at the heart of everything we do. Because together, we're more than ourselves.

We're committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Your team

You’ll be working as part of the OnePass initiative, one of the key components of the Digital Transformation portfolio in the F2B Digitalization function. This function sits in the Global Wealth Management COO in Singapore / Hong Kong.

Your expertise

• Ideally 5-7 years of experience in business analysis, project management, or operational change, preferably in financial services or wealth management
• Strong understanding of COO functions, risk and control frameworks, and digital transformation principles
• Excellent communication, facilitation, and presentation skills with the ability to influence and negotiate across levels
• Proactive problem-solver and collaborative team player who thrives in dynamic environments; skillfully balancing shifting priorities while staying focused & adaptable

About us

UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

How we hire

We may request you to complete one or more assessments during the application process. Learn more