Business Analyst

AVN DIGITAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

A leading company in technology-enabled business solutions is seeking a skilled professional for a role in systems development and business process improvement within the financial services sector. The position involves collaborating with various teams to enhance operational solutions and implement automation initiatives. Candidates should possess strong analytical skills, effective communication abilities, and at least 3 years of relevant experience. Attractive salary and benefits are offered in a collaborative work environment with strong growth opportunities.

Benefits

Excellent base salary

Attractive company benefits

Collaborative work environment

Strong career progression opportunities

Qualifications

• At least 3 years of experience in systems development or business process improvement.
• Project lifecycle experience in Financial Services, particularly Consumer Banking.
• Knowledge of Wealth / Loan / CASA products preferred.

Responsibilities

• Gather business requirements and ensure end-to-end system delivery.
• Implement digital customer journeys to enhance experiences.
• Conduct UAT test plans and provide post-production support.

Skills

Communication

Teamwork

Analytical skills

Proficiency in MS Office

Education

Bachelor’s or Diploma Degree

Tools

MS Office

Job description

AVN-Digital is an expert in providing technology-enabled business solutions and services. Since inception, AVN-Digital has helped clients in Cyber-security, Data Analytics, and Robotic Process Automation to improve their operations and profitability, focus on core competencies, and achieve business results such as increased agility, innovation, and profitable growth. Our in-depth technical knowledge, industry experience, and unique methodologies enable us to successfully deliver and meet our customer’s expectations.

This is an exciting opportunity to expand your skill set, achieve job satisfaction, and maintain work-life balance. More details are below.

Job Scope:

Roles & Responsibilities

1. Work closely with Business Units and IT partners in gathering business requirements, reviewing solutions/functionalities, and ensuring end-to-end system & process delivery and testing.
2. Implement and support digital customer journeys to enhance customer and employee experience in the bank.
3. Collaborate with regional and country teams to design, re-engineer processes, and implement operational solutions.
4. Ensure smooth operational rollout.

Additional Responsibilities

1. Re-engineer end-to-end processes, analyze, and review operational solutions.
2. Implement automation initiatives to transform consumer banking operations.
3. Conduct requirement gathering workshops and document requirement artifacts.
4. Review functional specifications and process definition documents.
5. Coordinate and ensure UAT test plans and test cases are executed within schedule.
6. Provide post-production support, review production issues, and track them to closure.
7. Work closely with regional and country teams to ensure timely project delivery.

Skillsets (Preferred)

• At least 3 years of experience in systems development and/or business process improvement initiatives, preferably with project lifecycle experience in the Financial Services Industry, including:
• Consumer Banking Operations
• Customer Centre
• Wealth / Loan / CASA product knowledge
• Educational qualification: Bachelor’s or Diploma Degree

Core Competencies

• Excellent oral and written communication skills
• Strong knowledge of banking and technology
• Good teamwork and interpersonal skills
• Adaptable, disciplined, and focused
• Organized and systematic
• Proven analytical skills
• Proficient in MS Office: Word, Project, Excel, Visio, and PowerPoint

What’s on Offer

You will be remunerated with an excellent base salary and attractive company benefits. Additionally, you will enjoy a fun and collaborative work environment with strong career progression opportunities.

To submit your application, please apply online or send your CV to [e-mail]. Your interest will be treated with strict confidentiality.

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