Business Analyst

R SYSTEMS CONSULTING SERVICES LIMITED; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading IT consulting firm in Singapore is seeking an experienced IT Business Analyst Lead. You'll oversee change requests, manage IT projects, and ensure business requirements are met within financial systems. The ideal candidate has strong business acumen in insurance, BA experience, and excellent leadership and communication skills.

Qualifications

• Strong business knowledge of insurance systems and processes.
• Preferably with financial domain knowledge.
• BA experience is a plus.
• Good leadership and communication skills.

Responsibilities

• Lead change requests and manage IT projects.
• Support business users and vendors with technical solutions.
• Conduct functional testing before user acceptance.
• Manage user changes and vendor performance.

Skills

Business analysis

IT architecture

Leadership

Communication

Interpersonal skills

Job description

Responsibilities

• Subject matter expert for users and IT Technical solution manager, developers on the changes required in the applications that it integrates to and the overall IT architecture development from the business perspective.
• Plan, prioritise and manage the change requests and ad-hoc projects raised by various departments in the organization supporting with a team of Business Analysts and vendors supporting development and production (both on-site and offshore).
• Involve in the solutioning to understand the integration, mapping and solution with the impact assessment.
• Work with users to build up business cases, justify cost benefit analysis and obtaining necessary approvals to support projects involving Information Mgt and users.
• Plan and execute as the Business Analyst Lead for the various IT projects to support the growth initiatives for Life core system and other integrated applications.
• Provide IT Business Support Lead in the business change with users for the enhancements and projects including, planning designing and implementing of Systems and applications.
• Identifying and working with key vendors to ensure enhancements and production support are delivered on target and according to SLAs. Align business change development approach and strategy in accordance to New IT Architecture and Roadmap.
• Manage Functional Testing of systems before release to UAT for User Testing.
• Managing users for adhoc / urgent change requests.
• Support User Acceptance Test Planning & automated and manual testing.
• Assessing and managing vendors to ensure

• Business Requirements are delivered according the change request raised.
• Effort estimates are appropriate for the change requirements raised.
• Deliveries from vendors and developers meets standards, timeline and user requirements.
• Appropriate resources are allocated from the vendors to support the business changes.

Qualification

• Strong business knowledge and understands how insurance systems support the various demands of the insurance business including the channel hierarchy, commission, compensation and payment operations and processes, and the relevant technology and systems that are required to support it.
• Preferably with strong financial domain knowledge.
• Candidate with BA experience is preferred.
• Good leadership, communication, and interpersonal skills.