Business Analyst

FINANCIAL INDUSTRY DISPUTES RESOLUTION CENTRE LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent financial services organization in Singapore is seeking a Business Analyst to enhance operational efficiency. The role involves gathering business requirements, collaborating with technical teams, and preparing analytical reports. Candidates should hold a degree in Business Administration or related fields and possess strong analytical skills. Fresh graduates are welcome to apply.

Qualifications

• 0–5 years of experience in business analysis or similar roles.
• Fresh graduates with strong analytical and technical skills are encouraged to apply.
• Familiarity with Agile and Waterfall project methodologies.

Responsibilities

• Gather and analyse business requirements through workshops and interviews.
• Collaborate with IT and development teams to implement solutions.
• Prepare reports and dashboards for management.

Skills

Analytical skills

Communication skills

Organisational abilities

Education

Bachelor’s degree in Business Administration, Information Systems, or related field

Tools

Excel

Power BI

Power Automate

Dynamics 365

Job description

Job Title:

Business Analyst

Location:

Singapore

Work Schedule:

5-day work week, on-site

Job Purpose:

The Business Analyst serves as a bridge between business stakeholders and technical teams, driving improvements in operational efficiency and decision-making through data analysis, process optimisation, and digital tools.

Key Responsibilities:

• Gather and analyse business requirements through workshops, interviews, and documentation review.
• Translate business needs into functional specifications and process flows.
• Collaborate with IT and development teams to implement solutions aligned with business goals.
• Conduct User Acceptance Testing (UAT) and validate system deployments.
• Monitor system performance and recommend enhancements.
• Prepare reports and dashboards for management using Power BI.
• Facilitate stakeholder communication and manage expectations.
• Support change management and training initiatives.
• Contribute to project planning and implementation.
• Ensure business processes and systems comply with IT security policies and standards.
• Manage vendor relationships, including coordination, performance tracking, and ensuring service delivery aligns with business requirements.

Qualifications:

• Bachelor’s degree in Business Administration, Information Systems, or related field.
• 0–5 years of experience in business analysis or similar roles.
• Fresh graduates with strong analytical and technical skills are encouraged to apply.
• Familiarity with Agile and Waterfall project methodologies.
• Experience in IT environments, preferably within enterprise systems.

Technical Skills:

• Excel: Proficient in advanced Excel functions including pivot tables, VLOOKUP, data modelling, and charting.
• Power BI: Skilled in building interactive dashboards and visual reports.
• Power Automate: Able to design and deploy automated workflows to streamline business processes.
• Dynamics 365 (Optional): Experience working with Microsoft Dynamics 365 for CRM or ERP is a plus.
• IT Security Awareness: Understanding of cybersecurity principles, data protection, and compliance requirements. Ability to identify risks and ensure secure handling of business data.

Soft Skills:

• Strong analytical and problem-solving capabilities.
• Excellent communication and stakeholder engagement skills.
• Detail-oriented with strong organisational abilities.
• Ability to work independently and collaboratively in cross-functional teams.

Salary & Application:

Salary will be commensurate with experience and qualifications. Interested candidates should submit their CV and expected salary to the HR Manager.