Business Analyst

PLATFORM&CO PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading technology firm in Singapore seeks an IT Business Analyst to bridge the gap between IT and business. The role involves gathering requirements, analyzing data, and delivering solutions to optimize business processes. Ideal candidates will have 3-5 years of experience in IT environments, a relevant degree, and strong analytical skills. This position offers the opportunity to work closely with various departments and contribute to strategic goals.

Qualifications

• Minimum of 3-5 years of experience as a Business Analyst, preferably in IT environment.
• Proven experience in business process analysis, requirements gathering, and solution design.

Responsibilities

• Identify business needs and requirements through stakeholder interviews.
• Analyze and model existing business processes for improvements.
• Collaborate with IT to design and implement solutions.
• Assist in project planning and monitor progress.
• Develop test plans and coordinate testing.
• Help develop change management strategies and provide user support.
• Analyze data for trends and present findings to stakeholders.
• Maintain communication with stakeholders and facilitate meetings.

Skills

Analytical and problem-solving skills

Communication and interpersonal skills

Proficiency in business analysis tools

Knowledge of project management methodologies

Familiarity with data analysis tools (SQL, Excel, BI tools)

Understanding of software development life cycle (SDLC)

Education

Bachelor’s degree in computer science, IT, Business Administration, or related field

PMI - PBA certification or equivalent

Job description

The IT Business Analyst is responsible for bridging the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders. This role involves understanding the business needs, translating them into technical requirements, and working closely with IT and other departments to implement solutions that align with the company's strategic goals.

Key Responsibilities

Requirements Gathering

• Work with stakeholders to identify business needs and requirements.
• Conduct interviews, workshops, and surveys to gather information.
• Document and validate business, functional, and technical requirements.

Process Analysis

• Analyze and model existing business processes.
• Identify areas for improvement and propose optimized solutions.
• Develop workflow diagrams and data models.

Solution Design

• Collaborate with IT and other departments to design solutions.
• Create functional specifications and user stories.
• Ensure solutions meet business objectives and requirements.

Project Management

• Assist in project planning, including timelines, resources, and budget.
• Monitor project progress and communicate status to stakeholders.
• Coordinate with project teams to ensure timely delivery.

Testing and Quality Assurance

• Develop test plans and test cases.
• Conduct and coordinate testing to ensure solutions meet requirements.
• Identify, document, and track issues and ensure they are resolved.

Change Management

• Assist in the development and implementation of change management strategies.
• Provide training and support to users.
• Develop user manuals and documentation.

Data Analysis and Reporting

• Analyze data to identify trends and insights.
• Prepare and present reports to management and stakeholders.
• Use data to drive decision-making and business improvements.

Stakeholder Communication

• Maintain regular communication with stakeholders.
• Facilitate meetings and workshops.
• Act as a liaison between business units and IT.

Qualifications

Education

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.
• PMI -PBA certification or equivalent.

Experience

• Minimum of 3-5 years of experience as a Business Analyst, preferably in an IT environment.
• Proven experience in business process analysis, requirements gathering, and solution design.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in business analysis tools and techniques.
• Knowledge of project management methodologies.
• Familiarity with data analysis tools (e.g., SQL, Excel, BI tools).
• Understanding of software development life cycle (SDLC).