Brand Ambassador (Customer Service/Customer Experience) - GURU

Expand Communications Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading communications firm in Singapore seeks a Brand Ambassador to guide visitors through innovative showcases. Ideal candidates are confident communicators with customer service experience and a passion for storytelling. Enjoy a collaborative environment, attractive pay, and career growth opportunities. Apply now to help shape the future of mobility in Singapore.

Benefits

Attractive pay + bonuses

Personal development opportunities

Work-life balance initiatives

Qualifications

• Experience in hospitality, tourism, events, or customer service is a plus.
• A minimum 2 years of driving experience will be an added advantage.
• Fluent Korean ability will be an added advantage for our Korean discovery tour.

Responsibilities

• Lead engaging Discovery Tours and storytelling sessions for visitors.
• Deliver interactive demonstrations at HMGICS zones.
• Support events, VIP visits, and special engagements with professionalism.

Skills

Confident communication

Passion for storytelling

Customer service

Experience in hospitality

Job description

Brand Ambassador (Customer Service/Customer Experience) - GURU

Expand Communications Pte. Ltd. – Jurong Town

Step into the future of mobility and storytelling.

At Expand Communications, we partner with Hyundai Motor Group Innovation Center Singapore (HMGICS) to deliver immersive visitor experiences that showcase innovation, sustainability, and human-centred design.

As a Brand Ambassador (Guru), you’ll bring that vision to life, guiding guests through interactive showcases, futuristic smart farm, and electric vehicle displays that redefine what’s possible.

Why You’ll Love This Role:

• Represent a global innovation hub and world‑class automotive brand
• Work in a collaborative, energetic environment with a diverse team
• Champion work‑life balance initiatives and foster a culture that supports employee well‑being.
• Attractive pay + bonuses + allowance
• Training & personal development opportunities to grow with us

What You’ll Do:

• Lead engaging Discovery Tours and storytelling sessions for visitors and VIP guests
• Deliver interactive demonstrations at HMGICS zones (VR, Smart Farm, Skytrack Lounge, etc.)
• Create meaningful connections and uphold brand values through customer experience excellence
• Support events, VIP visits, and special engagements with professionalism and energy
• Lead the Smart Food Lab and SPOT Robot Coding activities, engaging and guiding our young guests through the Kids Program experience.

What We’re Looking For:

• Confident communicators with a passion for people and storytelling
• Presentable, proactive, and eager to learn
• Experience in hospitality, tourism, events, or customer service is a plus
• A minimum 2 years of driving experience will be an added advantage.
• Open to weekends, and public holidays (rotational schedule)
• Passionate about engaging and creating meaningful learning experiences for children.
• Fluent Korean ability will be an added advantage for our Korean discovery tour.
• Experience in pre‑school or early childhood teaching will be an added advantage for our Kids program.

Grow With Us

We believe in developing talent. Many of our Ambassadors progress to roles such as Senior Ambassador, CX Trainer, or Experience Manager. You’ll receive continuous coaching, product training, and performance bonuses as you grow your career with us.

Apply today — and help us shape how Singapore experiences the future of mobility.

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