Branch Manager / Beauty Sales Manager

AMBER BEILA BEAUTY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading beauty company in Singapore is seeking a full-time Branch Manager / Beauty Sales Manager. You will provide exceptional customer service and expert skincare advice while achieving sales targets. Ideal candidates have strong customer service skills, 2-3 years of beauty industry sales experience, and must be proficient in English and Mandarin. This role offers a competitive salary with uncapped commission and opportunities for career growth.

Benefits

Salary up to S$10-20K (uncapped commission)

Annual Bonus

Medical Coverage

Next to MRT Station

Career growth

Family Oriented Work Place Environment

Exclusive monthly staff redemption on facial treatment

Qualifications

• Proven experience in a customer-facing role within the beauty industry.
• Self-motivated and target-driven.
• Strong customer service mindset.
• Minimum 2-3 years of sales experience in the beauty industry.

Responsibilities

• Deliver personalized skincare consultations.
• Achieve and exceed assigned sales targets.
• Oversee outlet operations for efficiency and profitability.
• Source new clients while maintaining existing relationships.
• Assist in inventory management.
• Build meaningful client relationships.
• Maintain strong after-sales relationships.
• Guide and mentor team members.

Skills

Customer service mindset

Sales goals achievement

Excellent communication

Proficiency in English and Mandarin

Job description

What You Will Be Doing

• Deliver personalized skincare consultations, including skin analysis and tailored treatment/product recommendations, based on each client’s unique needs and concerns.

• Achieve and exceed assigned personal and company sales targets, with confidence in handling and closing high-ticket sales.

• Oversee outlet operations to ensure efficiency and profitability, including sales planning, customer care, and administrative tasks.

• Proactively source and prospect new clients while maintaining strong relationships with existing customers to maximize sales opportunities.

• Assist in inventory management, ensuring optimal stock levels and product availability.

• Build meaningful client relationships through knowledge sharing, professionalism, and excellent customer service.

• Actively follow up and maintain strong after-sales relationships to ensure customer satisfaction and long-term loyalty.

• Guide, mentor, and support team members in achieving and surpassing their monthly targets, fostering a motivated and collaborative work environment.

• Attend training sessions to stay updated with the latest skincare technologies, treatments, and devices, demonstrating commitment to continuous learning and improvement.

What We’re Looking For

• Proven experience in a customer-facing role within the beauty, spa, or retail industry, with strong passion for skincare and wellness.

• Well-groomed, professional, and personable, with a positive disposition.

• Self-motivated and target-driven, with a proven track record in achieving sales goals.

• Strong customer service mindset, with the ability to deliver exceptional client experiences.

• Excellent communication and presentation skills, with proficiency in English and Mandarin (to liaise with Mandarin-speaking clients and associates).

• Minimum 2-3 years of sales experience in the beauty industry.

• Availability to work retail hours, including evenings, weekends, and public holidays.

About the role

Join the passionate team at Amber Beila Beauty as a full-time Branch Manager / Beauty Sales Manager. In this dynamic role, you will be responsible for providing exceptional customer service and expert skincare advice to our clients. Working in our centrally located salon, you will play a key part in our mission to help our customers feel confident and beautiful.

• Salary: Up to S$10-20K (uncapped commission)

• Annual Bonus

• Medical Coverage

• Next to MRT Station

• Career growth

• Family Oriented Work Place Environment

• Exclusive monthly staff redemption on our facial treatment