Boutique / Deputy Store Manager (Jewelry)

Adecco Personnel Pte Ltd.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A global retail brand is seeking a Deputy Store Manager to drive sales, ensure exceptional client experiences, and manage store operations. The ideal candidate has over 5 years of boutique experience, including supervisory roles. Strong problem-solving and time management skills are essential. This role offers a dynamic work environment in Singapore.

Qualifications

• Minimum of 5 years of boutique experience, including at least 3 in a supervisory role.
• Fluent in English and at least one local language.
• Strong numerical ability with excellent planning skills.

Responsibilities

• Drive sales and support overall store performance.
• Ensure exceptional client experiences.
• Act as the Store Manager during absences.

Skills

Sales performance monitoring

Team development

Client satisfaction

Operational management

Problem-solving

Time management

Tools

Excel

Word

PowerPoint

Job description

To support overall store performance by driving sales, ensuring exceptional client experience, maintaining store operations and visual standards, overseeing compliance, managing team development, and acting as the Store Manager when required.

Adecco is partnering with a global retail brand known for its jewelry and watch products, and we are actively seeking a Boutique / Deputy Store Manager who excels in performance monitoring, team development, and working closely with the Store Manager to drive success.

Job Description

• Achieve individual sales targets and work with the team to drive overall store performance in alignment with the company and the company's sales objectives and KPIs.
• Support the development and execution of action plans based on mystery shopping results, ensuring full implementation and follow‑up in line with the experience.
• Handle client concerns promptly to ensure their satisfaction is consistently achieved and restored when required.
• Ensure proper store maintenance, a safe environment, smooth daily operations, and adherence to product assortment and visual merchandising guidelines.
• Act as the Store Manager (in consultation with the Store Manager) during periods of leave, holidays, or business travel.
• Oversee back‑office duties in accordance with company guidelines.
• Ensure full compliance with company policies, norms, and procedures.
• Supervise after‑sales service requests, providing excellent service and appropriate recovery where needed.
• Organize and manage staff rotations, work shifts, and leave schedules.
• Proactively coach, guide, and support the sales team to ensure every customer receives a unique and memorable shopping experience.
• Comply with company standards regarding store operations, inventory management, and cash handling.
• Perform any other ad‑hoc duties as assigned.

Job Requirements

• Minimum of 5 years of boutique experience, including at least 3 years in a supervisory role.
• Strong numerical ability, with excellent planning, organizational, and problem‑solving skills.
• Action‑oriented, results‑driven, and a strong team player.
• Agile, with good time management skills and the flexibility to prioritize effectively.
• Fluent in English and at least one local language.
• Proficient in Excel, Word, and PowerPoint.

Next Step

• Please prepare your updated resume, including your current salary package with a detailed breakdown (e.g., base, incentives, annual wage supplement, etc.), as well as the expected package.
• Apply through this application or send your resume to [e-mail] in MS Word copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Lorwene Guzman
Direct Line: 9232 2793
EA License No: 91C2918
Personnel Registration Number: R1104194