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A leading restaurant management firm in Singapore is seeking an experienced Restaurant Manager to oversee operations and ensure a high standard of customer service. The successful candidate will lead a team to create memorable dining experiences while managing finances and compliance with health and safety regulations. This role requires at least 5 years of experience in the F&B industry and strong leadership skills.
The role involves fostering a warm and inclusive customer service environment where guests feel valued, promptly addressing feedback and complaints, and actively engaging with guests to create memorable experiences. It requires overseeing daily restaurant operations to ensure smooth functioning, maintaining high standards of cleanliness, food quality, and ambiance, and managing inventory with timely supplier coordination. Leadership duties include recruiting, training, and motivating a high-performing team, providing coaching and support, and conducting regular briefings to align service goals. Collaboration with the kitchen team is essential to ensure efficient food preparation, manage workflow and inventory challenges, and uphold food safety and hygiene standards. The manager will take full ownership of the outlet’s financial performance by analyzing P&L statements, implementing strategies for revenue growth and cost control, and identifying improvement opportunities through sales data analysis. Lastly, the role demands strict compliance with health and safety regulations, company policies, and operational standards.