Biomedical Equipment Service Manager - Healthcare Ops Lead

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading service provider in healthcare tech is seeking a Service Manager in Singapore. You will lead and mentor the Service Team, oversee daily operations, and drive service excellence in healthcare equipment servicing. Ideal candidates should have a diploma or degree in Engineering or a relevant discipline, with at least 5 years of experience in the field. The role involves strong technical capabilities and excellent customer relationship management.

Qualifications

• Minimum 5 years of service experience in healthcare equipment or medical devices.
• At least 2 years in a supervisory or managerial role.
• Strong understanding of medical device servicing.

Responsibilities

• Lead, manage, and mentor the Service Team to ensure high performance.
• Oversee daily service operations including preventive and corrective maintenance.
• Plan and allocate service manpower effectively to meet operational needs.
• Ensure accuracy of service documentation and reports.
• Drive service excellence through quality improvements and compliance.
• Build and maintain strong customer relationships.
• Monitor performance indicators such as response times and service quality.
• Manage inventory of spare parts and tools.

Skills

Service management

Technical training

Customer relationship management

Process improvement

Education

Diploma/Degree in Engineering or relevant technical discipline

Job description

A leading service provider in healthcare tech is seeking a Service Manager in Singapore. You will lead and mentor the Service Team, oversee daily operations, and drive service excellence in healthcare equipment servicing. Ideal candidates should have a diploma or degree in Engineering or a relevant discipline, with at least 5 years of experience in the field. The role involves strong technical capabilities and excellent customer relationship management.