Bilingual Retail Operations Leader

LION KING TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading retail company in Singapore is seeking an Operations Manager to oversee daily functions across multiple locations. The role requires strong leadership and sales-driven performance management, along with expertise in retail management practices. Candidates must be fluent in Mandarin and English and possess excellent organizational and management skills. This position is crucial for ensuring operational excellence and maximizing profitability.

Qualifications

• Must speak fluent Mandarin and English.
• Knowledge of retail management best practices is required.
• Strong organizational skills are essential.
• Must be highly motivated and sales driven.
• Ability to handle multiple roles effectively.
• Excellent management and leadership skills needed.
• Familiarity with retail management software is beneficial.

Responsibilities

• Oversee daily functions of retail locations.
• Ensure operational excellence and maximize profitability.
• Drive sales through effective leadership.
• Manage store operations and maintain compliance.
• Lead staff recruitment, training, and performance management.
• Analyze customer feedback and improve loyalty programs.
• Manage technology and systems including POS.

Skills

Fluent Mandarin

Fluent English

Organizational skills

Sales driven

Management skills

Leadership skills

Retail management knowledge

Tools

Retail management software (e.g. MS RMS)

Job description

A leading retail company in Singapore is seeking an Operations Manager to oversee daily functions across multiple locations. The role requires strong leadership and sales-driven performance management, along with expertise in retail management practices. Candidates must be fluent in Mandarin and English and possess excellent organizational and management skills. This position is crucial for ensuring operational excellence and maximizing profitability.