Bilingual Key Accounts & Customer Service Executive

WORLD MARKETING GROUP PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A logistics and marketing firm in Singapore is seeking a dedicated individual for key account management. The ideal candidate will manage customer inquiries, expedite orders, and oversee projects. Candidates should be diploma holders, bilingual in English and Mandarin, and proficient in MS Office tools. A strong work ethic and positive attitude are essential. This position requires adherence to tight deadlines and involves coordinating with both clients and vendors.

Qualifications

• Minimum Diploma holders or above in any field.
• Effectively bilingual in English and Mandarin.
• IT Savvy, especially with MS Office tools.
• Knowledge in logistics and account management preferred.

Responsibilities

• Manage end to end key account management.
• Handle customer inquiries and complaints via email and calls.
• Expedite critical orders with local subcontract vendors.
• Assist in managing clients and vendors operationally.

Skills

Bilingual in English and Mandarin

IT Savvy (MS Office)

Logistics knowledge

Customer service

Account management

Interpersonal skills

Education

Minimum Diploma in any field

Job description

A logistics and marketing firm in Singapore is seeking a dedicated individual for key account management. The ideal candidate will manage customer inquiries, expedite orders, and oversee projects. Candidates should be diploma holders, bilingual in English and Mandarin, and proficient in MS Office tools. A strong work ethic and positive attitude are essential. This position requires adherence to tight deadlines and involves coordinating with both clients and vendors.