Bilingual Customer Support Coordinator - 12-Month Contract (Singapore)

Wärtsilä Corporation; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading technology company in Singapore is seeking a Customer Support Coordinator for a 12-month full-time contract. The role involves managing customer support requests, scheduling field support, and providing service quotations. Ideal candidates are recent graduates or have 1-2 years of experience and are fluent in both English and Chinese. This position supports a diverse and inclusive workplace committed to sustainability and innovation.

Benefits

Continuous learning and development opportunities

Inclusive work community

Qualifications

• Recent graduate or candidate with 1-2 years of experience required.
• Must maintain a competent understanding of company products.

Responsibilities

• Answer and prioritize incoming support requests.
• Schedule and arrange Field Support Attendances.
• Provide service quotations based on job requirements.
• Monitor service progress from initiation to completion.

Skills

Fluent in English

Fluent in Chinese

Ability to work independently

Education

Commercial vocational diploma

Job description

A leading technology company in Singapore is seeking a Customer Support Coordinator for a 12-month full-time contract. The role involves managing customer support requests, scheduling field support, and providing service quotations. Ideal candidates are recent graduates or have 1-2 years of experience and are fluent in both English and Chinese. This position supports a diverse and inclusive workplace committed to sustainability and innovation.