Beauty & Wellness Client Success Specialist

recruitSG; Singapore; Remote; SGD 33,480 - 50,220; Full time

Job summary

recruitSG is seeking a Client Success Executive in Singapore to manage client relationships in the beauty and aesthetics industry. The ideal candidate will handle customer inquiries via WhatsApp and social media, ensuring timely and accurate responses.

The role involves building strong client relationships, coordinating with internal teams, and maintaining customer interaction records. Prior customer service experience and proficiency in English are necessary, with Mandarin skills preferred.

This full-time position offers a stable, long-term opportunity in a dynamic environment.

Qualifications

• Prior experience in customer service or client coordination preferred.
• Proficiency in English and preferably Mandarin.
• Pleasant and confident communication skills.

Responsibilities

• Handle inbound customer inquiries via WhatsApp and calls.
• Provide timely responses to customer queries.
• Maintain detailed records of customer interactions.

Skills

Customer service experience

Online chat support

Communication skills

Interpersonal skills

Problem-solving abilities

Proficiency in Mandarin

Job description

recruitSG is seeking a Client Success Executive in Singapore to manage client relationships in the beauty and aesthetics industry. The ideal candidate will handle customer inquiries via WhatsApp and social media, ensuring timely and accurate responses.

The role involves building strong client relationships, coordinating with internal teams, and maintaining customer interaction records. Prior customer service experience and proficiency in English are necessary, with Mandarin skills preferred.

This full-time position offers a stable, long-term opportunity in a dynamic environment.