BEAUTY RETAIL ASSOCIATE / ORCHARD

Aeon Search Consulting; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail company in Singapore is seeking a candidate to supervise and motivate team members to achieve sales targets. Responsibilities include delivering outstanding customer service, maintaining stock levels, and training new staff. Ideal candidates will have strong leadership skills and be able to handle customer inquiries professionally.

Responsibilities

• Supervise and motivate team members to achieve sales and service targets.
• Deliver outstanding customer service by maintaining high product knowledge.
• Ensure stock levels and merchandising standards are maintained according to brand guidelines.
• Monitor sales performance, KPIs, and provide coaching to team members.
• Handle customer inquiries and complaints effectively.
• Support the Store Manager in planning promotions and managing inventory.
• Train new staff and oversee onboarding processes.

Job description

Key Responsibilities:

• Supervise and motivate team members to achieve sales and service targets.
• Deliver outstanding customer service by maintaining high product knowledge and a professional attitude.
• Ensure stock levels, replenishment, and merchandising standards are maintained according to brand guidelines.
• Monitor sales performance, KPIs, and provide coaching and feedback to team members.
• Handle customer inquiries and complaints in a professional and effective manner.
• Support the Store Manager in planning promotions, managing inventory, and implementing new strategies.
• Train new staff and oversee onboarding processes specific to the Ladies Department.
• Ensure all store policies, procedures, and health and safety regulations are followed.