Beauty Consultant

LVMH Perfumes & Cosmetics; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prestige beauty brand in Singapore seeks a passionate Beauty Consultant to achieve sales targets and provide exceptional customer service. The ideal candidate will cultivate strong client relations, maintain in-depth product knowledge, and ensure optimal store presentation. Join us to embody the brand's values and create memorable experiences for clients.

Qualifications

• Exceptional customer service skills with the ability to create memorable experiences.
• Strong product knowledge with a passion for the beauty industry.
• Ability to build long-term relationships with clients.

Responsibilities

• Achieve personal sales targets and enhance customer purchases.
• Cultivate strong customer relations and apply clienteling strategies.
• Ensure optimal visual merchandising and store organization.

Skills

Customer service

Sales techniques

Product knowledge

Client relations

Job description

As a Beauty Consultant, you are the quintessential ambassador of our brand. Your role is crucial in achieving sales targets while simultaneously promoting the brand image and upholding the highest standards of service for all clients. You represent not just our products but also our brand values in every interaction with customers and within the team. Your commitment to excellence, deep understanding of our products, and ability to create memorable experiences for clients will embody the essence of what it means to be a part of the brand.

Achieve personal sales targets, sales per transaction, and units per transaction as set by the Brand/Retail Manager.

Maximize sales through effective link and cross‑selling techniques, enhancing customer purchases.

CUSTOMER RELATIONS & CLIENTELING

Cultivate strong customer relations with a warm and establishing a positive rapport with clients.

Apply clienteling strategies to build long‑term relationships, understanding and catering to individual client preferences and needs.

Provide accurate and personalized skin consultations for each client, demonstrating in‑depth product knowledge and expertise.

Act as an ambassador for service excellence, ensuring every customer interaction reflects the highest standards of customer service.

PRODUCT KNOWLEDGE AND CUSTOMIZED SERVICE

Demonstrate products using the techniques, aligning recommendations with the client's specific requirements.

Propose and deliver tailor‑made services and consultations based on guidelines, ensuring a unique and customized experience for every client.

VISUAL MERCHANDISING AND STORE OPTIMIZATION

Ensure the store's visual merchandising (VM) is at its optimal level, maintaining an attractive and enticing display for customers.

Collaborate with the team to organize products and displays, ensuring a visually appealing and organized store environment that enhances the customer shopping experience.

WHAT WE REQUIRE FROM YOU:

• Showcase high professional standards and a genuine passion for the brand, representing its values and essence to clients.
• Provide exceptional customer service, fostering memorable and personalized experiences for clients, while building lasting relationships.
• Maintain an in-depth knowledge of products, staying updated on the latest beauty trends and innovations to offer expert advice and recommendations.
• Utilize your expertise to meet and exceed sales targets, effectively communicating product benefits and tailoring solutions to client needs.
• Remain open to learning new skills and techniques in the beauty industry, adapting to new challenges and changes in the market.