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LOTUS GRACIOUS WELLNESS in Singapore seeks a skilled spa professional to perform facial treatments, extractions, waxing/IPL hair removal, nail care, and makeup application. You will assess client skin types and recommend personalized regimens while promoting beauty packages and products.
The role emphasizes customer service, relationship-building, and achieving monthly sales targets through upselling. Hygiene and appointment management are also essential to daily operations.
Core Duties & Responsibilities
Perform professional facial treatments, extractions, basic skincare services, body slimming, permanent/temporary hair removal (waxing, threading, IPL), and spa therapies. Depending on the establishment, services may also cover eyelash extensions, semi-permanent eyebrow embroidery, nail care (manicures/pedicures), and makeup application.
Evaluate client skin types and conditions. Provide professional advice on customized skincare regimens, suitable spa treatments, and facial routines.
Upsell and cross-sell beauty packages, recurring treatment cycles, and specific retail cosmetic or skincare products. Meeting monthly personal or salon sales targets is commonly linked to commissions.
Address customer enquiries and requests professionally. Conduct post-treatment follow-ups to monitor skin progress and maintain long-term client retention.
Maintain strict salon cleanliness and sanitation of tools and equipment in line with local industry regulations. Manage appointment bookings, client tracking cards, and point-of-sale cash registers.