BCM & Incident Response Lead (ITIL, Permanent, Banking)

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A technology solutions company in Singapore is looking for a professional to develop and maintain Business Continuity Plans. You will lead incident response efforts, coordinate recovery tests, and adapt strategies for compliance with emerging threats. A Bachelor's Degree in Computer Science and strong ITIL knowledge are required. Competitive pay and professional development opportunities are offered.

Qualifications

• Strong understanding of ITIL best practices.
• Proven experience in coordinating recovery tests and drills.
• Ability to perform under pressure and adapt strategies effectively.

Responsibilities

• Coordinate recovery tests, drills, and risk assessments across departments.
• Monitor emerging threats and regulatory changes for compliance.
• Lead incident response communication and post-event reviews.

Skills

Incident response leadership

Cross-functional team coordination

Analytical mindset

ITIL best practices

Education

Bachelors Degree in Computer Science

Job description

Overview

Develop, implement, and maintain Business Continuity Plans (BCPs) across the organization, including conducting Business Impact Analyses (BIA) and driving continuous improvement to ensure operational resilience.

Responsibilities

• Coordinate recovery tests, drills, and risk assessments, collaborating with IT, security teams, and business units to ensure preparedness and effective alignment across departments, branches, and head office.
• Monitor emerging threats and regulatory changes, adapting continuity strategies to maintain compliance and ensure plans remain effective.
• Lead incident response communication and post-event reviews, ensuring timely updates, resolution of issues, and readiness for future disruptions.

Qualifications

• Bachelors Degree in Computer Science, Computer Engineering, Information Systems, or equivalent fields.
• Strong understanding of ITIL best practices with proven experience in leading incident response efforts and coordinating cross-functional teams effectively.
• Skilled in supporting End User Services, Infrastructure, Banking Applications, and Operations, with a sharp analytical mindset and the ability to perform under pressure.
• Demonstrated leadership in managing teams, delegating tasks efficiently, making quick and effective decisions, and coordinating with technology teams to ensure comprehensive incident management.

For more information, please visit www.gmprecruit.com and search for Job Reference: 63W38YVW

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd's PDPA and e2i's PDPA.