BARISTA/SHIFT LEADER (full time)

HEY ROCKET PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job description

Barista

Job Responsibilities

• Prepare and serve coffee, tea, and specialty beverages.
• Assist in preparing baked goods and sandwiches, ensuring freshness and quality.
• Greet customers and take orders accurately through the POS system.
• Recommend menu items, promotions, and loyalty programs to customers.
• Maintain cleanliness and hygiene of the workstation, counter, and dining area.
• Refill supplies and ingredients as needed throughout the shift.
• Follow food safety, handling, and storage procedures.
• Support team members during peak hours to ensure smooth store operations.
• Perform opening or closing duties, including equipment checks and cash handling.

Job Requirements

• Passionate about the Food & Beverage industry and delivering great customer experiences.
• Preferably with some customer-facing or customer service experience.
• Strong communication and interpersonal skills; able to work well in a team setting.
• Willing to work on shifts, including weekends and public holidays.

Shift Leader

Job Responsibilities

• Supervise and support team members during shifts to ensure smooth operations.
• Deliver outstanding customer service and handle guest concerns professionally.
• Delegate tasks and ensure timely completion of duties including prep, service, and cleaning.
• Open and/or close the store following operational checklists and cash procedures.
• Train, coach, and motivate team members to achieve performance goals.
• Ensure food safety, cleanliness, and store presentation meet company’s standards.
• Maintain inventory and assist with ordering supplies as needed.
• Communicate effectively with management about staffing, operational needs, and feedback.

Job Requirements

• At least 1 year experience in a supervisory role.
• Passionate about the Food & Beverage industry and delivering great customer experiences.
• Strong communication and interpersonal skills; able to work well in a team setting.
• Strong leadership, decision-making, and communication skills.
• Ability to lead a team and resolve conflicts positively and efficiently.

Salary & Benefits

• Salary: SGD 2,200 – SGD 2,800
• 5 days/44 hours per week
• OT pay (if any)
• 14 days annual leave
• Career growth opportunities

Hey Rocket Pte. Ltd. (EA 21C0816)
Pui Hui Lee (R25127133)