Barista / Senior Barista

BYD by 1826 Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premium dining establishment in Singapore seeks a barista to deliver outstanding service and prepare high-quality coffee beverages. Candidates should have at least 2 years of experience, excellent communication skills, and a passion for customer service. The role involves operating POS systems and interacting with customers to enhance their dining experience. Competitive benefits include leave and performance bonuses.

Benefits

Annual Leave

Medical Benefits

Performance Bonus

External Trainings

Qualifications

• Minimum 2 years of Barista experience.
• Excellent customer service and communication skills.
• Ability to manage time efficiently.

Responsibilities

• Provide outstanding customer service throughout the guest's dining journey.
• Prepare a variety of coffee-based beverages and teas.
• Maintain drinkware and beverage equipment for preparation.

Skills

Customer service

Communication

Teamwork

Coffee preparation

Job description

BYD by 1826

As a member of our food and beverage team, you will be responsible for delivering outstanding service to our guests, ensuring a pleasant and memorable dining or drinking experience. Your role will vary depending on your position, but the core responsibilities include providing excellent customer service, handling drink orders, and contributing to a positive and efficient team environment.

Key Responsibilities

• Provide outstanding customer service throughout the guest's dining journey, ensuring they feel welcome, comfortable, and thoroughly attended to.

• Prepare a variety of coffee-based beverages and teas

• Simple service and drink preparation

• Maintain drinkware and beverage equipment needed for beverage preparation

• Operate Point of Sales (POS) Systems when managing order

• Address customers\' queries on different types of beverages

• Recommend coffee-based beverages and teas to customers

• Build good rapport with customers to improve customers' experience

• Follow customer service standards

• Any other ad hoc duties assigned by management

Coffee Craftsmanship

• Prepare and serve high-quality coffee beverages with precision and consistency.

• Educate customers on coffee origins, flavor profiles, and brewing methods to enhance their experience.

• Address customers\' feedback

Roasting and Cupping

• Conduct roasting sessions to develop and refine coffee beans to desired flavor profiles.

• Perform regular cupping sessions to assess bean quality and ensure consistency.

• Maintain roasting equipment and troubleshoot any technical issues.

Benefits

1. Annual Leave, Medical Leave, Birthday Leave

2. Medical Benefits

3. External Trainings

4. Monthly Performance Bonus

Requirements

1. Charismatic individual with service-driven to elevate our guests' dining experiences

2. Prior experience in the casual-premium dining sector and with a minimum of 2 years Barista experience

3. Excellent customer service and communication skills.

4. Keen interest in or knowledge of the automotive industry, electric vehicles will be an added advantaged.

5. Ability to work effectively as part of a team and manage time efficiently.

6. Willingness to work in shifts, including weekends and holidays.