Barista Leader

Mansa Computers Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local cafe in Singapore is seeking a passionate Barista to ensure high-quality beverage preparation and exceptional customer service. Responsibilities include overseeing daily bar operations, managing inventory, and mentoring team members. The ideal candidate will have strong coffee knowledge and experience in customer interaction. Join us to create a warm and welcoming atmosphere for every guest.

Qualifications

• Strong understanding of coffee preparation and customer service.
• Ability to maintain beverage standards and ensure quality.
• Experience in training and coaching team members in beverage preparation.

Responsibilities

• Oversee daily bar operations and manage inventory.
• Train team members on beverage preparation techniques.
• Handle customer feedback to ensure positive experiences.

Skills

Customer service

Coffee preparation

Espresso extraction

Latte art

Inventory management

Job description

At Oak & Ember, we’re looking for a passionate Barista that has a strong understanding of coffee preparation and customer service, consistently delivering high-quality beverages with precision and care. You’ll be responsible for maintaining beverage standards, ensuring smooth daily bar operations, and creating a warm, welcoming experience for every guest.

Operations & Quality Control

• Oversee daily bar operations to ensure all beverages meet recipe standards
• Manage bar inventory, ordering, and stock control for smooth daily operations
• Responsible for daily calibration of espresso machines, grinders, and filter equipment
• Monitor and adjust related machines to maintain taste consistency and quality drinks
• Ensure a clean, safe & organized work environment in compliance with hygiene & safety standards
• Oversee bar equipment maintenance, troubleshoot issues and liaise with service providers for repairs as needed

Training & Development

• Train and coach team members on beverage preparation, including espresso extraction, milk texturing, latte art, and workflow management
• Serve as a mentor and role model for baristas, demonstrating best practices and fostering a culture of continuous learning
• Review bar workflows, identify improvement opportunities, standard operation procedures and other training materials

Customer Experience

• Handle customer feedback and resolve beverage related issues promptly and courteously
• Ensure a positive customer experience through friendly interaction and professional service
• Maintain composure and deliver quality services even during high volume and fast-paced periods
• Support restaurant operations and perform any ad-hoc duties as assigned by superior
• Work with management on beverage menu planning, seasonal specials and new drink concepts