Bar Supervisor

SSG HOTELS PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

A luxury hotel group in Singapore is seeking an individual to ensure exceptional guest service and brand consistency across its restaurants. The role requires strong communication, attention to detail, and a proactive approach to customer service. Join a vibrant team committed to delivering unforgettable experiences for every guest.

Benefits

Comprehensive health insurance

Global discounts on food and beverage

Yearly staycation including meals and beverages

Qualifications

• Passion for the hospitality industry and guest service.
• Experience in a customer-facing role is advantageous.
• Ability to work in a fast-paced environment.

Responsibilities

• Verify that guests receive the best possible service at all times.
• Ensure restaurants reflect the correct brand vibe.
• Complete all required training consistently.
• Communicate effectively with the culinary team.
• Maintain high standards of cleanliness and sanitation.
• Monitor food and beverage quality.
• Manage inventory and reporting.

Skills

Excellent communication skills

Strong customer service orientation

Attention to detail

Job description

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels

• Duxton Reserve Singapore, Autograph Collection
• Maxwell Reserve Singapore, Autograph Collection
• The Vagabond Club, a Tribute Portfolio Hotel
• The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars

• Yellow Pot, Anouska's (Duxton Reserve)
• Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)
• The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)
• GupShup (The Serangoon House)

Garcha Group Benefits

• As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide
• As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey
• Comprehensive health insurance plan
• 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore
• 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities

• Personally and frequently verify that the guests receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).
• Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.
• Ensure Marriott L&D and Lobster Inc training is completed constantly (learning never stops).
• Communicate politely and effectively with the culinary team.
• Entertaining guests in a consistent, professional and positive attitude.
• Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.
• Monitor the quality and quantity of all food and beverage items served.
• Inventory management and reporting routinely.