Banquet Executive / Assistant Banquet Manager (GCW)

Grand Copthorne Waterfront Hotel Singapore; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A prominent hotel in Singapore is seeking a Banquet Executive to oversee banquet operations, manage inventories, and ensure compliance with service standards and procedures. The ideal candidate will have 1-3 years of experience in Banquet Operations and proficiency in Microsoft Office. This role includes monitoring supplies, communicating with staff, and providing administrative support to maintain high levels of service during events.

Qualifications

• 1-3 years of experience in Banquet Operations.
• Working proficiency in Microsoft Office.
• WSQ Follow Food & Beverage Safety and Hygiene Policies certification.

Responsibilities

• Monitor restaurant and banquet operations stocks and inventory.
• Transmit orders and decisions taken by the Banquet Manager.
• Organize and file all banquet documents for easy retrieval.
• Ensure service delivery standards align with SOPs.

Skills

Banquet Operations experience

Proficiency in Microsoft Office

Knowledge of Food & Beverage Safety

Job description

Grand Copthorne Waterfront Hotel Singapore – Central Singapore

The Banquet Executive works closely with the Director of Banquet to perform office administrative functions and operation service tasks for all Banquet Department and ensures that all SOP standards are met.

Responsibilities

• Monitor restaurants and banquet operations stocks and inventory such as menus and tent cards, ensuring they are in good condition for use.
• Transmit orders or decisions taken by the Banquet Manager promptly to team members, including the execution of all in-house and third‑party outlets’ promotions or corporate initiatives.
• Organize and file all banquet documents for easy retrieval when needed for queries or reports.
• Ensure service delivery standards are in line with SOPs, carrying out audits and follow‑ups.
• Handle banquet services and provide relevant correspondence for guest queries.
• Maintain familiarity with Banquet Operation functionality and related tasks.
• Participate and assist the Banquet Manager in all relevant department meetings.
• Ensure compliance with all company and local laws for banquet services, including licensing maintenance and renewals.
• Monitor and take corrective action to reduce waste, misuse and breakage.
• Work with procurement for Restaurants and Banquet Operations on all operation‑related items and ensure they are within budget through the MPS system.
• Provide administrative support to all banquet outlets, such as preparation of banquet items.
• Process all correspondences, minutes of the meetings, reports, memos, action plans, weekly planners, menus, F&B forecast, gift vouchers and other relevant documents.
• Perform related duties and special projects as assigned by the Director of Banquet.
• Manage hotel and banquet events’ flower arrangement and decoration according to Banquet Operations’ instructions.
• Assist on other outlet duties as assigned by the Restaurant Manager, F&B Manager or F&B Management Team.

Requirements

• 1‑3 years of experience in Banquet Operations.
• Working proficiency in Microsoft Office.
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other existing and/or new Workforce Skills Qualifications (WSQ).