Banking IT & Logistics Support Specialist (Perm, Foreign Bank)

GMP Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment services provider in Singapore is seeking an experienced IT Support Specialist to provide high-quality technical support and manage IT systems. The ideal candidate will have at least 5 years of relevant experience and be skilled in supporting VIP users. Responsibilities include troubleshooting, managing inventories, and leading IT projects. Competitive salary and growth opportunities are offered.

Qualifications

• At least 5 years’ relevant experience in IT support.
• Proven ability to support VIP and senior management users.
• Hands-on experience with video conferencing tools.

Responsibilities

• Provide technical support to users in Singapore and Taipei.
• Manage IT equipment and systems.
• Maintain IT and logistics inventories.

Skills

Technical support (Level 1 & 2)

Troubleshooting IT equipment

Communication skills

Problem-solving skills

Experience with VDI and Windows OS

Education

Degree or diploma in Computer Science, IT, or related field

Tools

VDI

Windows OS

MS Teams

M365

Mobile device management

Job description

Responsibilities

• Provide timely, high-quality technical support (Level 1 & 2) to users in Singapore and Taipei.
• Troubleshoot and manage IT equipment and systems.
• Maintain IT and logistics inventories, documentation, and security updates.
• Handle basic administration of Active Directory, print services, and user accounts.
• Lead or support IT and logistics projects with corporate teams.
• Manage onboarding/offboarding, ensuring workspace setup and office access.
• Oversee office facilities and maintenance.
• Perform other IT and logistics tasks as needed.

Qualifications

• Degree or diploma in Computer Science, IT, or related field with at least 5 years’ relevant experience.
• Hands‑on experience with VDI, Workspace One, Windows OS, MS Teams, M365, video conferencing, and mobile device management.
• Skilled in supporting VIP and senior management users.
• Excellent communication, problem‑solving and ability to work independently.

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).