Banking IT & Logistics Support Specialist (Perm, Foreign Bank)

GMP Group HQ; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading technology firm in Singapore is seeking an experienced IT support professional to provide high-quality technical support. Key responsibilities include troubleshooting IT systems and supporting corporate projects. Candidates should possess a degree in Computer Science or a related field, with at least 5 years of experience and strong communication skills. This role offers a dynamic working environment in a prominent tech company.

Qualifications

• At least 5 years of relevant experience.
• Experience supporting VIP and senior management users.
• Ability to work independently.

Responsibilities

• Provide timely, high-quality technical support to users in Singapore and Taipei.
• Troubleshoot and manage IT equipment and systems.
• Lead or support IT and logistics projects with corporate teams.

Skills

Technical support (Level 1 & 2)

VDI

Active Directory

Excellent communication

Problem-solving

Windows OS

Mobile device management

Education

Degree or diploma in Computer Science, IT, or related field

Tools

MS Teams

M365

Video conferencing tools

Job description

Responsibilities

• Provide timely, high-quality technical support (Level 1 & 2) to users in Singapore and Taipei
• Troubleshoot and manage IT equipment and systems
• Maintain IT and logistics inventories, documentation, and security updates
• Handle basic administration of Active Directory, print services, and user accounts
• Lead or support IT and logistics projects with corporate teams
• Manage onboarding/offboarding, ensuring workspace setup and office access
• Oversee office facilities and maintenance
• Perform other IT and logistics tasks as needed

Requirements

• Degree or diploma in Computer Science, IT, or related field with at least 5 years’ relevant experience
• Hands-on experience with VDI, Workspace One, Windows OS, MS Teams, M365, video conferencing, and mobile device management
• Skilled in supporting VIP and senior management users
• Excellent communication, problem-solving and ability to work independently

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.