Bank Teller (East)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading staffing solutions provider in Singapore is seeking a Bank Teller to assist walk-in customers and manage transactions. The role requires strong customer service skills, ability to work under pressure, and a commitment to compliance. Ideal candidates will have customer service experience and be able to educate clients on digital banking solutions. This is a 12-month renewable contract offering a salary of up to $3,300 plus fixed allowances.

Qualifications

• Excellent customer service orientation essential.
• Ability to work efficiently in a dynamic environment.

Responsibilities

• Attend to walk-in customers.
• Handle over-the-counter transactions accurately.
• Assist customers’ enquiries ensuring high service standards.
• Introduce customers to Bank’s products and services.
• Migrate customers to digital platforms.
• Drive service excellence in customer satisfaction.
• Understand issues and escalate to Management when necessary.
• Ensure compliance with regulatory requirements.

Skills

Customer Oriented

Able to cope with large crowd

Customer service experience

Job description

Bank Teller

5.5 working days per week (every sat - halfday)

Salary: Up to $3,300 + FIXED Allowance

Duration: 12 months contract (renewable / convertible)

Responsibilities

• Attend to walk‑in customers
• Handle over‑the‑counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
• Assist in customers’ enquiries and ensure service delivery standards are met in achieving total customer satisfaction
• Prospect and introduce customers to the Bank’s products and services
• Educate and migrate customers towards our digital platform
• Drive service excellence in the areas of customer satisfaction ‑ customer wait time, problem resolution and customer feedback / escalation / complaint
• Ability to understand issues and appropriately elevate to Management in a timely fashion
• Ensure compliance with all regulatory requirements
• Contribute to self and team effort by accomplishing related results

Requirements

• Customer Oriented
• Able to cope with large crowd
• Individuals with customer service experience

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