Bank Processing Officer (6 month contract)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job description

• To ensure all customer’s claims are attended to on timely manner and closed within the defined turnaround time
• To be able to define the different types of cases and to follow up accordingly on cases for insufficient or incorrect details from service request raised through Customer Centre and Branches
• Process claims relating to customer’s transaction disputes done through SSB machines raised by Customer Centre and Branches
• To be able to identify and escalate any (potential) complaint cases to manager immediately
• To be able to follow the internal SOP and risk guidelines

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R1877971 (Derrick Tiew Yong Han)

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