Bank Operations Officer (JT) (Trade Settlement / Unit Trusts)

A-IT SOFTWARE SERVICES PTE LTD; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A financial services company in Singapore is seeking motivated individuals for its Unit Trust Settlement team. This foundational role provides practical experience in processing and settling unit trust orders, contributing to operational improvements, and understanding settlement processes. The ideal candidate has a Bachelor's degree in a related field and possesses strong problem-solving skills, attention to detail, and a proactive mindset. This role promises valuable learning opportunities in financial operations.

Qualifications

• Eager to learn and contribute to existing processes.
• Adapt to evolving situations with analytical skills.
• Good verbal and written communication skills.

Responsibilities

• Process and settle various unit trust orders accurately.
• Manage timely follow-ups and verify confirmations.
• Facilitate funding and investigate reconciliation breaks.

Skills

Problem-Solving Aptitude

Proactive & Inquisitive Mindset

Communication Skills

Attention to Detail

Resilience

Education

Bachelor's degree in Finance, Business, Computer Science, or a related field

Tools

VBA

Job description

Join our dedicated Unit Trust Settlement team. We ensure the efficient and accurate execution and settlement of unit trust orders for our clients.

This position offers a foundational entry point into financial services, providing hands‑on experience in core operational processes. For proactive, detail‑oriented individuals keen to learn and contribute to process improvements, this role is a valuable opportunity to build a strong base in financial operations.

This is a foundational role for motivated individuals eager to gain practical experience, understand settlement processes, and contribute to team efficiency.

What You'll Do (Responsibilities)

Beyond daily operational excellence, you will be encouraged to observe existing processes and contribute ideas for improvement.

• Trade Processing: Accurately process and settle various unit trust orders (subscriptions, redemptions, transfers, switches) for both onshore and offshore funds, ensuring compliance with established policies.
• Trade Monitoring: Manage timely follow‑ups with Fund Houses/Transfer Agents, verify confirmations, and distribute necessary information to clients.
• Trade Settlement: Facilitate funding to Fund Houses and payments to clients; assist in investigating and resolving reconciliation breaks.
• Process Contribution: Observe workflows, identify operational improvement opportunities, and contribute ideas. With guidance, support the development of practical solutions (e.g., using VBA) to streamline processes and assist in new product implementations.
• Issue & Risk Awareness: Monitor breaks, fails, and other operational issues, collaborating on resolution. Develop an awareness of operational risks and learn to identify and upscale potential issues clearly.

What We're Looking For (Requirements)

• Bachelor's degree in Finance, Business, Computer Science, or a related field.
• Problem‑Solving Aptitude: Ability to approach tasks with a critical eye, analyze information, and adapt to evolving situations.
• Proactive & Inquisitive Mindset: Eager to learn, understand existing processes, and thoughtfully contribute ideas for improvement. Comfortable asking questions and seeking understanding.
• Communication Skills: Good verbal and written communication skills; ability to articulate information clearly.
• Attention to Detail & Organization: Highly meticulous and organized; strong commitment to accuracy in a demanding environment.
• Resilience: Ability to manage workload effectively and adapt to extended working hours when required by market demands.
• Technical Interest: An interest in workflow design, process optimization, or exposure to programming languages (e.g., VBA) will be considered an advantage.

What You'll Gain (Key Learning Outcomes)

• Build Industry Expertise: Acquire practical product and industry knowledge on unit trust trade placement and settlement.
• Master Operational Fundamentals: Understand the daily lifecycle of unit trust transactions, from execution to reconciliation, including general ledger impacts and break analysis.
• Develop Practical Skills: Learn to identify operational nuances, contribute to process understanding, and potentially support basic automation efforts.
• Risk & Compliance Fundamentals: Develop an understanding of operational risks within financial settlement and learn to operate within a regulated environment.
• Interbank Communication Awareness: Gain practical knowledge of SWIFT interbank messages for fund transfers and unit trust activities.
• Professional Development: Enhance communication, problem‑solving, and organizational skills in a corporate setting.

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.