HR-PRO RECRUITMENT SERVICES PTE. LTD.
Singapore
On-site
SGD 60,000 - 80,000
Full time
Job summary
An IT recruitment firm in Singapore is seeking an individual for IT support roles involving technical support and network management. The ideal candidate should have a strong understanding of networking concepts, be bilingual in English and Mandarin, and be capable of working both independently and as part of a team. Experience in the financial sector is preferred.
Qualifications
- Keen to learn and able to perform professionally.
- Previous experience with banks or financial institutions is preferred.
- Ability to work independently and collaborate in a team.
Responsibilities
- Provide technical support for daily IT operations.
- Troubleshoot and resolve IT systems issues.
- Manage and configure user accounts for security.
Skills
Technical support
Networking knowledge
Bilingual in English and Mandarin
Operational skills
Key Responsibilities
- Provide technical support for daily IT operations, network maintenance, and infrastructure management.
- Troubleshoot and resolve issues related to IT systems, network performance, and infrastructure in a timely manner.
- Manage and configure user accounts, permissions, and access privileges to maintain system security.
- Monitor and support network operations, applying foundational networking knowledge (e.g., TCP/IP, routing, switching, firewalls, DNS, VPN).
- Take rotation shift duties around the clock to ensure continuous monitoring and smooth operation of IT systems and networks.
- Provide professional input during IT audits and promptly address identified gaps.
- Deliver ad hoc solutions and recommendations as assigned by the Department Head.
Requirements
- A passionate individual who is keen to learn and be able to perform professionally.
- Strong Understanding of basic networking concepts and hands-on operational skills.
- Bilingual in English and Mandarin for handling Chinese speaking clients.
- Previous experience working with banks or other financial institutions is preferred.
- Ability to work independently, while also collaborating effectively in a team environment.