BANK NETWORK ENGINEER

HR-PRO RECRUITMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology support firm in Singapore is seeking an IT support professional to manage IT operations, troubleshoot issues, and support network activities. The ideal candidate is passionate, bilingual in English and Mandarin, and has a strong understanding of networking concepts. Experience in financial institutions is preferred. This role involves shift duties for continuous system monitoring and security management.

Qualifications

• Strong understanding of basic networking concepts and hands-on operational skills.
• Ability to work independently and collaborate in a team environment.
• Previous experience in financial institutions is preferred.

Responsibilities

• Provide technical support for daily IT operations and infrastructure management.
• Troubleshoot IT systems and network performance issues.
• Manage and configure user accounts to maintain system security.
• Monitor and support network operations and apply networking knowledge.

Skills

Technical support

Networking knowledge

Bilingual in English and Mandarin

Problem-solving

Job description

Key Responsibilities

• Provide technical support for daily IT operations, network maintenance, and infrastructure management.
• Troubleshoot and resolve issues related to IT systems, network performance, and infrastructure in a timely manner.
• Manage and configure user accounts, permissions, and access privileges to maintain system security.
• Monitor and support network operations, applying foundational networking knowledge (e.g., TCP/IP, routing, switching, firewalls, DNS, VPN).
• Take rotation shift duties around the clock to ensure continuous monitoring and smooth operation of IT systems and networks.
• Provide professional input during IT audits and promptly address identified gaps.
• Deliver ad hoc solutions and recommendations as assigned by the Department Head.

Requirements

• A passionate individual who is keen to learn and be able to perform professionally.
• Strong Understanding of basic networking concepts and hands-on operational skills.
• Bilingual in English and Mandarin for handling Chinese speaking clients.
• Previous experience working with banks or other financial institutions is preferred.
• Ability to work independently, while also collaborating effectively in a team environment.