Backup / Storage Engineer (AMK)

COMBUILDER PTE LTD; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a Backup Engineer to manage data storage configurations and ensure data availability. The ideal candidate will have a background in cloud environments and strong multitasking skills. Responsibilities include configuring RAID, troubleshooting storage issues, and maintaining compliance with service level agreements. Candidates with Microsoft or ITIL certifications will have an advantage.

Qualifications

• Past working experience in Cloud environment is an advantage.
• Able to handle demanding service response and recovery turnaround.
• Able to manage daily support tasks to meet stringent SLA requirements.
• Good, hard-working attitude with ability to work well under pressure.

Responsibilities

• Configure and administer RAID storage and associated components.
• Maintain storage aspects of new server integrations and storage allocation.
• Troubleshoot and fix storage issues.
• Ensure data is accessible and recoverable.

Skills

Cloud environment experience

Service response and recovery

Scheduling and multitasking skills

Good communication skills

Analytical skills

Organization skills

Customer oriented

Education

Microsoft Certification

ITIL certification

Tools

Microsoft Azure Stack

Commvault Backup and Recovery

Isilon

Job description

Backup Engineer is responsible for:

• Configure and administer Redundant Array of Independent Disks (RAID) storage and associated components
• Configure and administer Storage Area Network (SAN) and associated components; including Fibre Channel switch administration
• Configure and administer data restore and disaster recovery
• Configure and administer data backup clients and servers
• Maintain storage aspects of new server integrations, storage allocation, and Change Management
• Setup procedures to consolidate storage of data from different platforms (i.e. Windows, UNIX and LINUX)
• Troubleshoot and fix storage issues
• Perform routine equipment check and preventative maintenance
• Storage analysis, capacity planning and performance planning of storage components
• Document the policies and procedures to support the operational storage environment and participate in the design and ongoing refinement of procedures and policies
• Prepare reports on storage administration best practices, new technologies, etc. and recommend enhancements and configuration changes to improve and optimize storage
• Ensuring the data is accessible and recoverable
• Developing, implementing and overseeing policies and procedures to ensure consistent storage provisioning, uptime, regulatory compliance and data protection
• Involve in incident management, change request, service request and change request

Requirements:

• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken)
• Good analytical skills with ability to work with others to resolve problems
• Good organization skills, with ability to properly document and track information
• Preferably with Microsoft Certification and/or ITIL certification
• Dynamic, customer oriented, experience working in a fast paced environment
• Good Knowledge of following products will be advantageous:
  • Microsoft Azure Stack
  • Commvault Backup and Recovery
  • Isilon
• Office hour with offsite standby