Back Office Sales Executive

Epergne Solutions; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading IT services firm in Singapore is seeking a Back Office Sales Executive. The ideal candidate will process and manage sales orders, coordinate with the sales team, and maintain customer records. A Bachelor's degree and proficiency in MS Office are required, alongside strong communication skills. This full-time position offers opportunities in sales and business development.

Qualifications

• Proven proficiency in MS Office.
• Strong communication, organizational, and problem-solving skills.
• 1-3 years experience in sales order processing.

Responsibilities

• Process and manage sales orders, quotations, and invoices.
• Coordinate with front-end sales team for client requirements.
• Maintain and update customer records in the CRM.

Skills

Communication skills

Organizational skills

Problem-solving skills

Sales order processing

CRM management

Data analysis

Coordination with sales and logistics

Education

Bachelor's degree in business administration or related field

Tools

MS Office (Excel, Word, PowerPoint)

SAP SD module

Job description

Job Role

Back Office Sales Executive

Experience

1-3 Years

Responsibilities

• Process and manage sales orders, quotations, and invoices in the system.
• Coordinate with the front-end sales team to support client requirements.
• Maintain and update customer records in the CRM/database.
• Follow up with vendors, internal departments, and logistics teams for order execution.
• Prepare regular sales reports, dashboards, and data analysis.
• Handle customer queries via email or phone related to orders, product availability, and delivery timelines.
• Monitor inventory levels and coordinate with the inventory team for stock updates.
• Ensure timely and accurate documentation and filing.
• Assist in post-sales support and resolving client complaints or issue.

Requirements & Skills

• Bachelor's degree in business administration, Commerce, or a related field
• Proficient in MS Office (Excel, Word, PowerPoint); knowledge of SAP SD module / CRM software is a plus
• Strong communication, organizational, and problem‑solving skills.
• Sales order processing and customer support.
• Coordination with sales, vendors, and logistics.
• CRM management, data analysis, and report generation.
• Inventory monitoring and documentation.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

IT Services and IT Consulting