AWS & OS SME / Engineer (Ref 26504)

Jobline Resources Pte Ltd; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

Jobline Resources Pte Ltd is seeking an experienced AWS Cloud Operations engineer to provide L3 support across AWS services and Windows/Linux environments. You will troubleshoot complex incidents, perform root-cause analysis and implement preventive actions.

Responsibilities include admin and optimization of EC2, Lambda, S3, IAM, KMS, Route 53 and other managed services, with a focus on HA/DR, automation and rigorous change control. Singapore-based role.

Qualifications

• 6+ years of overall relevant experience.
• 5+ years of experience in AWS/Cloud and OS operations with L3 troubleshooting.
• Hands-on administration across AWS managed services and Windows/Linux.

Responsibilities

• Provides L3 support for complex incidents and requests across AWS services and Windows/Linux environments.
• Administers and troubleshoots EC2, Lambda, ECS, S3, IAM, KMS, WAF, Route 53, CloudWatch and AWS Backup.
• Performs advanced Windows and Linux troubleshooting and remediation.
• Leads root-cause analysis and develops corrective actions.
• Reviews performance, identifies bottlenecks and suggests optimisations.
• Supports automation of repeatable cloud and OS tasks.
• Designs high-availability and disaster-recovery arrangements and tests.
• Plans complex changes with risk analysis and backouts.
• Provides guidance to L1/L2 engineers and coordinates with clients and third parties.

Skills

AWS/Cloud operations

Windows/Linux admin

Root-cause analysis

Automation

HA/DR planning

Incident management

Performance analysis

Education

Bachelor's degree in IT/Computing

Tools

EC2

Lambda

ECS

S3

IAM

KMS

WAF

Route 53

CloudWatch

AWS Backup

Job description

Responsibilities

• Provides L3 support for complex incidents, requests and problems across AWS services and Windows/Linux operating environments.
• Administers and troubleshoots EC2, Lambda, ECS, S3, IAM, KMS, WAF, Route 53, CloudWatch, AWS Backup and other managed services.
• Performs advanced Windows and Linux troubleshooting, configuration analysis and operational remediation.
• Leads root-cause analysis for recurring or high-impact issues and develops corrective and preventive actions.
• Reviews system performance, identifies bottlenecks and recommends or implements approved optimisation actions.
• Supports automation of repeatable cloud and operating-system administration tasks.
• Designs, reviews and supports high-availability and disaster-recovery arrangements, including recovery validation and testing.
• Plans and executes complex approved changes with clear risk analysis, validation and backout plans.
• Supports security-related administration across IAM, KMS, WAF, operating-system hardening and access controls.
• Provides technical guidance, coaching and escalation support to L1 and L2 engineers.
• Coordinates with clients, internal teams and third parties during critical incidents and complex technical activities.
• Maintains technical documentation, operating procedures and troubleshooting knowledge for supported services.
• Identifies service improvement opportunities and contributes to engineering standards and reusable solutions.
• Performs any other related task as required.

Requirements

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided carry additional weightage on a candidate's qualification for the role.
• 6+ years of overall relevant experience.
• 5+ years of experience in AWS/Cloud and operating-system operations, including L3 troubleshooting.
• Hands-on administration and troubleshooting experience across EC2, Lambda, ECS, S3, IAM, KMS, WAF, Route 53, CloudWatch, AWS Backup and other managed services.
• Strong experience with Windows/Linux, automation, HA/DR, performance analysis and root-cause analysis.

Required certification(s):

• AWS Certified Solutions Architect - Professional and/or AWS Certified DevOps Engineer - Professional.

Good-to-have certification(s):

• AWS Certified Security - Specialty or AWS Certified Advanced Networking - Specialty.
• RHCE.
• Relevant Microsoft certification.

Licence no: 12C6060