AVP, Operational Risk and Control Specialist, CBWMO, Group COO

DBS; Singapore; On-site; SGD 110,000 - 180,000; Full time

Job summary

DBS Asia Hub in Singapore is seeking a senior Risk Management professional to identify and escalate operational risks, perform risk assessments, and support remediation within Banking Operations. You will contribute to a robust control framework and collaborate with cross-functional partners to maintain risk standards.

The role requires deep experience in banking operations, strong analytical skills, and a drive to promote risk awareness through training and workshops across groups.

Qualifications

• Degree in Accountancy, Business or Banking and Finance.
• At least 7 years of experience in Banking Operations.
• Meticulous and analytical with strong risk awareness.

Responsibilities

• Identify, report and escalate emerging operational risk following the group framework.
• Manage operational risk issues, including reporting, RCA, and corrective actions.
• Perform control validation, risk assessments on Ops processes, and CQA testing for Ops metrics/KRI/GLAO.
• Conduct process deep-dives on TAT and GLAO ownership.
• Review risks for new processes from product launches or process automation.
• Support initiatives under Ops Risk Metrics/GLAO & MJE, from requirements to UAT and rollout.
• Promote risk awareness via trainings and workshops; liaise with Group Risk/Compliance/Finance.

Job description

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

Responsible for the identification, reporting and escalation of emerging operational risk through the execution of Group’s operational risk management framework tools. Effective management of operational risk issues, including timely reporting, root cause analysis, recommendation of corrective and preventive actions and tracking them to closure Perform periodic control validation, risk assessments on Ops processes, and Control Quality Assurance (CQA) testing for Ops Risk Metrics/KRI/GLAO to ensure compliance with the Group’s policies, standards/guidelines and risk exposure are within risk appetite. Perform deep dives of operational processes and landscape reviews, including Turn-around time (TAT) and General Ledger Account Ownership processes (GLAO). Perform risk reviews for new processes arising from new product launches, transfer of activities or process automation. Support the execution of business initiatives under the Ops Risk Metrics/GLAO & MJE remit, from requirements gathering, UAT till implementation. Promote risk awareness and compliance with Group’s policies, standards and guidelines by conducting periodic operational risk trainings and workshops. Liaison party with other control functions such as Group Risk/Compliance/Finance for advisory matters.

Requirements

Degree in Accountancy, Business or Banking and Finance will be preferred At least 7 years of experience in Banking Operations, with knowledge of Reconciliation, Projects Management and Operational Risk/Controls within Financial Services Familiarity with Consumer Banking Operations and/or Wealth Operations will be an added advantage Meticulous and analytical

Location: DBS Asia Hub Job: Risk Management Schedule: Regular Employee Status: Full time

DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.