AVP, CASA Area Business Analyst Lead

Mizuho Bank; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A global banking institution is looking for an Assistant Vice President in Singapore to manage CASA-related IT projects. The ideal candidate will have extensive back-office experience and strong project management skills. Responsibilities include gathering user requirements, conducting training, and supporting user acceptance testing. Candidates should have a Bachelor's degree and a minimum of 5–7 years in CASA operations. Competitive compensation and opportunities for travel within the APAC region are offered.

Qualifications

• Minimum 5–7 years experience in CASA operations.
• Experience with Flexcube and full CASA operation process required.
• Proven ability to create BRD and FRD documentation.

Responsibilities

• Serve as Subject Matter Expert in CASA IT Projects.
• Manage vendors and project schedules effectively.
• Gather user requirements and perform gap analysis.

Skills

Back-Office experience in CASA area

Project management skills

Analytical skills

Interpersonal communication

Problem-solving skills

Team leadership experience

Education

Bachelor's Degree in Science or IT

Tools

MS Access

RPA Programming

Job description

Job Responsibilities

Your key roles & responsibilities include:

• Support the Team as a Subject Matter Expert in the management of CASA related IT Projects
• Involve in Project Management which includes resolving User/ System issues, managing vendors, resources and Project Schedules
• Facilitate in system function and workflow design
• Gather User and Business requirements and perform gap analysis
• Establish and introduce new work procedures and/ or workarounds
• Provide training to local and overseas users
• Provide support in User Acceptance Testing
• Conduct study to analyze system effectiveness and cycle time
• Liaise with End Users, Vendors and Head Office in migration and other project tasks
• Assist in the preparation of System and Operation manuals
• Prepare reports to Management and Head Office if required

Job Requirements

What you should have:

• At least 5‑7 years of Back‑Office in CASA area
• Prior experiences in the implementation of Package System (Flexcube) will be advantageous
• Experience in handling the full CASA operation process, including account opening and maintenance, transaction processing (deposits, withdrawals, etc.), interest calculation, etc.
• At least 3 year of experience in OD management, Time Deposit, Foreign Exchange, Creation of Swift Messages and reconciliation
• Experience in collecting business requirements and standardizing workflow across different entities
• A meticulous attention to detail and commitment to producing high‑quality, precise, and extensive requirement documentation
• At least 3 year of hands‑on experience in creating both BRD and FRD
• Experience in data mapping, data cleansing, providing migration support and data reconciliation
• A Bachelor's Degree preferably majoring in Science or IT
• Strong analytical, problem‑solving and decision‑making skills
• Strong team player with experiences in leading a Team
• Sound knowledge in Business Process Management (BPM)
• Excellent interpersonal, communication and negotiation skills
• Willingness to undertake travel within the APAC region
• Knowledge in MS Access/ RPA Programming will be advantageous
• Following Academic Experience / Certificates will be advantageous
• IIBA
• Entry Certificate in Business Analysis (ECBA)
• Certification of Capability in Business Analysis (CCBA)
• Certified Business Analysis Professional (CBAP)
• Agile Analysis Certification (AAC)
• PMI
• Professional in Business Analysis (PMI‑PBA)
• Agile Certified Practitioner (PMI‑ACP)
• BCS
• Foundation Certificate in Business Analysis
• Diploma of Business Analysis

Company Profile

Mizuho Bank is a leading global bank with one of the largest customer bases in Japan, and an extensive international network covering financial and business centers around the world.

We would like to invite you to join us as an Assistant Vice President in our Asia‑Pacific Corporate Function Coordination Department - Business Operations Analyst Section. Business Operations Analyst Section is a Section within the Asia‑Pacific Corporate Function Coordination Department and is responsible for promoting of the new Core Banking System to Singapore and Asia Pacific Branches from Business Operation and User perspective.