AV Technician

AIK LEE SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A technology solutions company in Singapore is seeking an individual to undertake project-related responsibilities. This includes assisting in planning, executing onsite installations, and managing technical support. The ideal candidate will have experience in project management, skills in troubleshooting hardware and software, and the ability to provide quality control. This role involves direct interaction with clients and a focus on ensuring the timely completion of projects.

Qualifications

• Experience in project management and equipment installation.
• Strong troubleshooting skills for hardware and software.
• Ability to conduct quality control analyses.

Responsibilities

• Work closely with management on project duties.
• Assist in project planning and layout advice.
• Perform onsite installation and troubleshooting of equipment.
• Manage testing and commissioning of various devices.
• Provide onsite support and training to clients.

Job description

a) Responsibilities

To work with Management closely in undertaking duties required for projects. This includes but no limited to:

• To assist in providing plans and layout advice for projects.
• To plan, maintain and monitor project timeline and timely intervention as well as storing & transporting of equipment.
• To perform rack & stack, onsite installation, upgrading of devices/softwares, troubleshooting and repair of equipment, networking and other inhouse projects at customers’ premise(s).
• To complete electrical wiring and trunking, programming and basic construction of set-up (use of ladder may be required).
• To be responsible for managing, testing and commissioning of CCTV, ELV equipment, Bluetooth devices and other required devices.
• To ensure all testing, configuration, staging and upgrading of the projects assigned are completed on schedule.

b) Project Services

To provide before, during and after project services;

• Liaise with client(s) on the requirements.
• Conduct quality control analysis prior to event.
• Diagnose and resolve technical issues, both hardware and software, when required.
• Attend to service calls related to equipment breakdown.
• Provide onsite support and training to user at end-user’s premise(s).
• Ensure production and updating of documentation such as user guides & etc.

c) Other Duties

To perform any other relevant duties when required.