Standby Duty
- Be on standby during off-peak hours (9:00 PM – 6:30 AM), as rostered. (Tue – Saturday / Sun – Thur)
- Upon activation, arrive at the appointed breakdown site within 1 hour.
- Ensure readiness with tools, equipment, and PPE for immediate response.
Breakdown Response
- Diagnose and troubleshoot mechanical or electrical failures on-site.
- Diagnose and troubleshoot mechanical or electrical failures on-site.
- Conduct comprehensive analysis, including:
- Visual and functional inspections
- Component testing and diagnostics
- Temperature checks for overheating components
- Battery removal and safe handling procedures
- Battery soaking and neutralization for leakage or contamination
- Replace or repair faulty components as necessary.
Reporting & Communication
- Accurately update the vehicle status to the responsible engineer or control center.
- Collaborate with engineering teams to neutralize critical faults.
- Record all service actions, test results, and parts used in maintenance logs or service software.
Preventive & Support Tasks
- Assist in preventive maintenance activities when not on active breakdown duty.
- Maintain service vehicle, tools, and testing equipment in ready condition.
- Support continuous improvement by identifying recurring fault patterns.
Requirements
Qualifications
- Minimum NVQ Level 3 or equivalent in Mechanical, Electrical, or Automotive Engineering.
- Valid driver’s license (Class 3 or above preferred).
- Battery handling or HAZMAT certification is an advantage.
Experience
- At least 2 years of field or workshop experience in breakdown response or vehicle maintenance.
- Strong knowledge of vehicle electrical systems, battery maintenance, and diagnostics.
Skills
- Hands‑on expertise in troubleshooting mechanical and electrical issues.
- Familiarity with multimeters, diagnostic tools, and thermal sensors.
- Ability to remain calm and effective under pressure.
- Strong communication and reporting skills.