Automotive Service Advisor

COMPLETE VMS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An automotive service company in Singapore is seeking a dedicated Automotive Service Advisor to be the main link between customers and the service department. The role involves understanding customer needs, providing expert advice on vehicle care, and ensuring a smooth service experience. Ideal candidates will have good communication skills and a passion for cars. A valid Class 3 driving license is preferred. Join our team to enhance customer satisfaction and vehicle services.

Qualifications

• Relevant work experience & qualifications in automotive industry preferred.
• Possession of a valid Class 3 driving license.

Responsibilities

• Assist operation of the workshop.
• Control customer vehicles during their service time.
• Liaise with customers regarding repair & collection of vehicles.
• Provide service to existing and new customers.
• Manage logistics for the company.
• Check and verify invoices.
• Perform ad-hoc duties as assigned.

Skills

Customer service skills

Communication skills

Understanding of vehicle care

Job description

We are looking for a dedicated Automotive Service Advisor to be the main link between our customers and the service department. In this position, you will need to understand customer needs, offer expert advice on vehicle care and repairs, and ensure a smooth service experience. If you are passionate about cars, enjoy interacting with customers, have good communication skills, and are committed to providing excellent customer service, we would love for you to join our team!

Job Responsibilities

• Assist operation of the workshop.
• Fleet control customer vehicles during their service time.
• Liaise with customer’s vehicle for repair & collection.
• Provide customer service to existing and new customer.
• Logistics of the company.
• Checking and verifying invoices with purchasers and liaise with Accounts Department on all payment matters.
• All ad-hoc duties are assigned by the supervisor.

Requirements

• Relevant work experience & qualifications in automotive industry would be advantage.
• Possess valid Class 3 driving license.
• Working Location: Sin Ming & Soon Lee