Attractions Experience Crew: Guest Experience & Events

Mandai Wildlife Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An eco-friendly wildlife attraction in Singapore is looking for a dedicated individual to ensure smooth operations and deliver excellent guest experiences. Responsibilities include managing day-to-day operations, facilitating events, and conducting storytelling sessions. The ideal candidate should have customer service experience, excellent communication skills, and the ability to work on rotating shifts.

Qualifications

• Prior Customer Service/Attractions' experience will be an added advantage.
• Service driven, pleasant, courteous, and confident disposition.
• Excellent communication skills with good command of written and spoken English.
• Proficiency in other languages is a plus.
• Good team player who can also work independently.
• Physical fitness to endure long hours of standing.
• Able to work on rotating shifts including weekends and public holidays.

Responsibilities

• Perform stress test to the equipment, systems, and processes.
• Ensure smooth day-to-day operations of the attractions.
• Ensure delivery of excellent guest experience.
• Execute ideas to improve business growth and operational efficiency.
• Monitor guest areas to identify and promptly clear used dining items.
• Plan and conduct interactive storytelling sessions.

Skills

Customer Service experience

Excellent communication skills

Team player

Physical fitness

Job description

An eco-friendly wildlife attraction in Singapore is looking for a dedicated individual to ensure smooth operations and deliver excellent guest experiences. Responsibilities include managing day-to-day operations, facilitating events, and conducting storytelling sessions. The ideal candidate should have customer service experience, excellent communication skills, and the ability to work on rotating shifts.